Horrible attitude for customer service, especially that ONE OLD MAN!! I came inside looking for frames that fit my face but the man keep on saying if u don’t buy glasses then you can’t touch the frames. Even when I’m finding frames for myself, he keep on following me and try to take all the frames from me and say that I’m gonna scratch the standard lens that gonna get replaced if I buy it anyways. Ended up leaving without buying, HATE IT!!
July 2025
As other customers have posted here have said, RUN!!! Don't walk from this place. The eye doctor, Dr. Ramandeep Sandhu, and his medical staff were great. But as other customers said here the gentleman who works in the front tried to overcharge me for my new lenses. Based on the way he was speaking to me I told him I felt I was being scammed. He told me that me telling him I felt that he was scamming me was very offensive. I do not like being gaslighted. I've dealt with enough of that in my lifetime. He then became very threatening to me in that he said that calling him a scammer was illegal. I thank God I am not the only one who called him a scammer, as I see... read full review
February 2025
As many other commenters say, RUN, DON’T WALK. Also: wish I could give them a zero.
I chose a doctor here based on great reviews. But I did not read reviews for the store :( While the staff was friendly and efficient, during all my exam, for over half an hour, a man was pacing and screaming obscenities in Russian on the phone —especially triggering for me as a Ukrainian. After my exam, the same man, still in Russian, said to me he’d assist me with glasses in 5-10 minutes. I told him I didn’t speak Russian, and he asked why I was upset. I said a doctor’s office shouldn’t be filled with screamed obscenities. He snapped, “I’m sorry, okay?... read full review
Horrible attitude for customer service, especially that ONE OLD MAN!! I came inside looking for frames that fit my face but the man keep on saying if u don’t buy glasses then you can’t touch the frames. Even when I’m finding frames for myself, he keep on following me and try to take all the frames from me and say that I’m gonna scratch the standard lens that gonna get replaced if I buy it anyways. Ended up leaving without buying, HATE IT!!
As other customers have posted here have said, RUN!!! Don't walk from this place. The eye doctor, Dr. Ramandeep Sandhu, and his medical staff were great. But as other customers said here the gentleman who works in the front tried to overcharge me for my new lenses. Based on the way he was speaking to me I told him I felt I was being scammed. He told me that me telling him I felt that he was scamming me was very offensive. I do not like being gaslighted. I've dealt with enough of that in my lifetime. He then became very threatening to me in that he said that calling him a scammer was illegal. I thank God I am not the only one who called him a scammer, as I see... read full review
As many other commenters say, RUN, DON’T WALK. Also: wish I could give them a zero.
I chose a doctor here based on great reviews. But I did not read reviews for the store :( While the staff was friendly and efficient, during all my exam, for over half an hour, a man was pacing and screaming obscenities in Russian on the phone —especially triggering for me as a Ukrainian. After my exam, the same man, still in Russian, said to me he’d assist me with glasses in 5-10 minutes. I told him I didn’t speak Russian, and he asked why I was upset. I said a doctor’s office shouldn’t be filled with screamed obscenities. He snapped, “I’m sorry, okay?... read full review