Downtown Eyecare

Downtown Eyecare is a trusted eye care provider that offers thorough and patient-focused service. Patients appreciate Dr. Thompson for his clear explanations, kindness, and the most thorough eye examinations they have experienced. The office also features Dr. Kathleen Hoang, who is known for her positive attitude and excellent care, especially with children learning to put in contacts. Despite some concerns about recent service declines, with patients needing to call multiple times for prescriptions and clarifications, the overall experience remains positive. Some patients have found that additional visits and costs can be confusing, especially regarding insurance and extra tests, which has led to frustration. However, many customers have been impressed with the care they received, especially in fitting contact lenses. One patient shared that they struggled with contacts for years until Downtown Eyecare provided a proper fitting, resulting in comfortable, well-fitting lenses that work perfectly for their astigmatism. They now find it easy to put in and remove their contacts, thanks to the care and attention from the staff. Overall, Downtown Eyecare is known for its thorough examinations, helpful staff, and positive experiences with contact fittings, making it a reliable choice for eye care needs.