About Destiny Kids Hair Salon & Spa
Destiny Kids Hair Salon & Spa is a children-only salon that provides a safe and convenient experience for parents. They specialize in haircuts, washes, and blowouts, with prices that are considered fair. Customers appreciate the salon's responsiveness and attentiveness to kids and families, making children feel special after their visit. The salon has continued to offer its services even through the pandemic, and appointments can be easily booked in advance. However, some recent feedback highlights areas for improvement. Issues with WiFi have been noted, which customers believe should be available in a kid-friendly environment. There have also been concerns about the heating in the establishment, with instances where electric heaters were used instead. The owner has been criticized for not managing these aspects effectively, impacting the overall customer experience. Despite these issues, many families travel long distances to visit the salon, with some praising the stylists for their skill and care. The quality of hairstyles received positive reviews, but there have been complaints about scheduling problems that caused delays. Although customers enjoy the final results, some have expressed a desire for better coordination and customer service.
I have been taking my granddaughter to Destiny’s Kid Salon for well over 3 years now. The stylist are great and do an amazing job. However, there always seems to be an issue, no WiFi on more than one occasion. If this is supposed to be a kid friendly establishment, the WiFi should be on and accessible, as well as providing kid friendly stations.
For the owner to state she can’t afford WiFi is unacceptable. One should also not have to call to see if the heat in the establishment will be on. The heating issue has also been an issue more than one time.
You have your stylist pulling out electric heaters instead. This is why we keep text messages as...read full review
This was a great experience!! We come from 3 hours away and it was worth every bits of it. Sheka was amazing with my daughter who’s very tender headed and nailed the hairstyle we wanted. Ms. Grace was super nice too. We will definitely come back.
Quality of the hair styles = 2 thumbs up
Customer service = 2 thumbs way down
I have scheduled 2 appointments here for my 6yo. The hair always looks great and keeps up nicely. However the scheduling is very uncoordinated. First time no one showed up to even open the shop until 15 mins after my appointment. The second time, the stylist didn't even know if she was the one who was doing my daughter's hair. She ended up doing it, but started an hour late. The owner handles scheduling but hasn't been present in the shop. I will keep coming but I'll lower my expectations with the customer service aspect.