About Best NY Appliance Repair
Best NY Appliance Repair is a fully licensed and insured company that specializes in repairing and maintaining major household appliances. They service a wide range of brands, including refrigerators, stoves, ovens, and dishwashers. Customers praise the company for its fair pricing, responsiveness, and exceptional customer service. Technicians are described as professional, communicative, honest, and patient in explaining diagnoses. They are also commended for their thoroughness, ensuring accurate diagnoses and avoiding unnecessary repairs. Best NY Appliance Repair offers same-day service and extends warranties on both workmanship and parts, providing customers with peace of mind. The owner, Sal, is known to be professional and knowledgeable, while technicians like Russell and John are experienced and efficient in their work.
Russell was great and efficient. Came same day and replaced the faulty water intake valve that caused a flood. 90 day warranty on the part, too. A bit pricey compared to what I expected (30 min labor, inexpensive part), but very happy with the service. In and out in under an hour.
I highly recommend this appliance repair company. The process of booking a technician was smooth and easy. The customer service rep, Sal was professional and connected me with a technician who arrived within 2 hours or the call.
We had two LG stoves where the oven malfunctioned at the same time. Russel quickly diagnosed the problem and took the time to explain both the problem and the solution. Russel was exceptional. He went above and beyond, noticing small issues with our stovetop and voluntarily fixing them - beyond what we made the call for. He also cleaned up after he was done with the repair. I would definitely use this service again and I highly recommend Russell.
I had a fantastic experience with Russell, the technician who repaired my leaking refrigerator! From start to finish, he was professional, patient, and fully equipped for the job.
He explained everything clearly. Before discussing any fees, he took the time to show me the exact issue and the solutions. His pricing was very reasonable, and every single dollar was worth it.
He did a very clean job. I am so happy with his top-notch service and highly recommend him!