About Abbey Service West
Abbey Service West Inc. is a highly recommended air conditioning service company known for its professionalism and exceptional customer satisfaction. The technicians, Alex, Lugo, and Steve, are praised for their expertise in servicing and maintaining air conditioning units. They provide thorough steam cleaning, dismantling, and reassembling the units, ensuring they function better than the original installation. Customers appreciate the company's integrity, reasonable service fees, and efforts to make the experience seamless and comfortable. Abbey Service West Inc. is the go-to choice for all air conditioning needs, with many customers expressing their complete satisfaction and willingness to use their services again.
Communicative and professional. They even recommended I not get the AC serviced, to save me money (though I did choose to for my own reasons). I told them I had to leave my home at a certain time and they made sure the return delivery arrived well before that. Took a few days longer to work on it than I expected but not far from the initial time projected.
This is by farther best air conditioning service company I've dealt with. I called another company prior to Abbey for a steam cleaning due to fowl smells in which a technician came to my home, sprayed something into my vents, scrubbed it with a brush then charged me $500 saying it's cleaned without ever removing the unit. You could clearly still see it was dirty inside so I called friedrich and they recommended Abbey service as their main warranty service company in NYC. The Technicians Alex and Lugo arrived 2 days later, explained what was going to happen with my AC and hauled it away for a steam cleaning. They dismantled the unit at their shop, steam cleaned each individual...read full review
My Friedrich window AC stopped working and was still under warranty. Abbey Service West was recommended by Friedrich for servicing. They were easy to schedule an appointment with. A technician came to my home, determined it needed a new part, took it to their facility for service. 8 days later my AC was returned, installed and works like a charm. I would definitely use their service again.