Abbey Service West Inc.

Jun 2023

My Friedrich window AC stopped working and was still under warranty. Abbey Service West was recommended by Friedrich for servicing. They were easy to schedule an appointment with. A technician came to my home, determined it needed a new part, took it to their facility for service. 8 days later my AC was returned, installed and works like a charm. I would definitely use their service again.

Mar 2023

Steve and his service team were recommended to me by my FRiedrich AC dealership ..I couldn’t be more pleased with their professionalism, work quality, integrity , reasonable service fee and their efforts to make my experience as “ seamless “ and comfortable as possible!! My machine was removed from my home , steamed cleaned and returned to me like new!!They are personable , attentive and a joy to do business with.Service: A/C system maintenance

Mar 2023

I bought a Friedrich Wallmaster unit which started spitting out white particles within 1 year of use. When I called Friedrich, they referred me to AbbeyAir. I've read reviews about them being rude but I think people just confuse the old school Brooklynese for rudeness. After explaining my situation, and we got on the same page, everything worked out as promised. Sure it stank my AC went out right before the 4th of July weekend, I got it back within 3 business days. I can't comment on the cost because it was covered under warranty but it came back steam cleaned and looking practically new. They gave me a window of 9AM-12PM delivery and called me 9AM on the dot while...read full review