Webster Lock and Hardware Company

Webster Lock & Hardware Company is a well-regarded business that provides excellent locksmith services and hardware solutions. The staff is highly knowledgeable, friendly, and patient, taking the time to ensure customers' needs are met, even for complex orders. The business is often busy, but the wait is typically 5-10 minutes. Customers have praised the store's competitive pricing, both in-store and for home service, as well as the staff's willingness to provide detailed explanations and order any missing parts. While there may be occasional issues with fitting, the overall experience is highly recommended for all locksmith and hardware needs in the NYC and tri-state region. Customers consistently mention the store's reliability and the high quality of items they receive. The staff is responsive and eager to help, often sending technicians promptly to repair or install locks and systems. Despite a few challenges, such as intercom issues during rain, the store's technicians are honest, straightforward, and committed to fixing problems. Overall, Webster Lock & Hardware Company is known for its dependable service, knowledgeable staff, and competitive prices, making it a trusted choice for locksmith and hardware needs.