R.G. Ortiz Funeral Home provides a comforting and smooth experience for families during difficult times. The staff shows compassion and goes above and beyond to assist with the funeral process, prioritizing the family's needs. The funeral home's facilities, although in need of some renovation, offer a comfortable atmosphere with amenities such as a parking lot and multiple rooms. The team's attention to detail, including ensuring the deceased looks serene, is noteworthy. Overall, R.G. Ortiz Funeral Home is a trusted and reliable choice for families in the Bronx area.
The funeral home has received positive reviews from recent customers. Families have described the staff as professional and attentive, making the process seamless during a difficult time. The funeral home itself is described as exceptionally clean, peaceful, and well-maintained. The planning process has been smooth, and the chapel has accommodated all mourners. Customers have also praised the beautiful display of the deceased and the timely delivery of ashes and death certificates.
The only issue I had was there is no WiFi. Yes it’s an old funeral home but the parlors are freshly painted , bathrooms are clean and stocked for families and it’s decorated nicely. Alice and Shannon were very professional and funny at times which we needed. If you’re looking for funeral directors to guide you through the services , this is not the place. You’ll need to do most of the arranging yourself.
First of all I would like to start with saying thank you very much Alice and the rest of the staff for being so supportive, compassionate and caring during this difficult time of my life. The entire team was amazing, friendly and very caring. I truly appreciate all your help and support.
We recently held my father-in-law’s viewing at Ortiz Funeral Home, and our family had a very pleasant experience. We honestly didn’t know what to expect after reading some of the reviews, but our experience was nothing short of positive.
The staff was professional and made the entire process seamless during such a difficult time. The funeral home itself was exceptionally clean, peaceful, and well-maintained.
Parking lot, 2121 Westchester Ave, Bronx, NY 10462
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