About R.G. Ortiz Funeral Home
R.G. Ortiz Funeral Home provides a comforting and smooth experience for families during difficult times. The staff shows compassion and goes above and beyond to assist with the funeral process, prioritizing the family's needs. The funeral home's facilities, although in need of some renovation, offer a comfortable atmosphere with amenities such as a parking lot and multiple rooms. The team's attention to detail, including ensuring the deceased looks serene, is noteworthy. Overall, R.G. Ortiz Funeral Home is a trusted and reliable choice for families in the Bronx area. The funeral home has received positive reviews from recent customers. Families have described the staff as professional and attentive, making the process seamless during a difficult time. The funeral home itself is described as exceptionally clean, peaceful, and well-maintained. The planning process has been smooth, and the chapel has accommodated all mourners. Customers have also praised the beautiful display of the deceased and the timely delivery of ashes and death certificates.
We recently held my father-in-law’s viewing at Ortiz Funeral Home, and our family had a very pleasant experience. We honestly didn’t know what to expect after reading some of the reviews, but our experience was nothing short of positive.
The staff was professional and made the entire process seamless during such a difficult time. The funeral home itself was exceptionally clean, peaceful, and well-maintained.
My mother’s funeral was in May and we had pre planed arrangements here as my father’s funeral was also held here 7 years prior. The planning process was smooth and the chapel held all of our mourners well. My mom was well displayed and there was only a hiccup for the prayer cards which was resolved after a bit of phone tag. Overall a beautiful send off for my beloved mother.
My mom died in February of this year. I see a lot of bad reviews for this place, but they treated my family and me 20/10. Their attention was excellent, they left my mother very beautiful to show her, everything was perfect. They delivered the ashes to us on time and two death certificates. Everything was very clean and organized and they gave us the best attention.