PROFESSIONAL HOUSEKEEPER

Jun 2023

I visited this site to hire someone to help me clean my apartment. I'm a 67 year old woman who recently had back surgery. My apartment has gotten really messy; floors not mopped, bathroom needs a heavy cleaning and piles of laundry everywhere, since my surgery so I asked for a deep cleaning. I wasn't under any illusion that it would be a quick and easy job. So after looking for a service to help, within a few minutes, I was contacted by several people who gave me flat rate quotes for the job. I chose this company because the owner had good communication skills negotiating with me and had a couple of good reviews, especially from a person who thanked the owner for their kindness and professionalism. I received a few rates for lower rates but I felt comfortable with this offer. She was unable to the job personally but assured me that she would send someone equally qualified. I did ask about the lapse in time for reviews, and she informed me that she had a newborn baby. A young woman arrived yesterday and although I spent a decent amount of time on google translate to explain the job at hand, things seemed to be going well enough for the first few hours, but, as time passed, I realized that there was still plenty of work to be done that probably wouldn't be completed in the next hour.At this point I offered to pay her for the extra time and I contacted the owner. She informed me that this employee had another job scheduled for the rest of the afternoon and needed to leave within an hour. I was understandably disappointed. After multiple texts back and forth with the owner, I was left with no choice but to pay for the time and do the rest of the work myself. In addition to this, the worker was on the phone much of the time, needed to be reminded to wipe down dust on the surfaces and left dirt and dust on areas that are difficult for me to access because of my surgery. - [ ] I was very clear when I hired the company that my place was a mess. The owner tried to bully me into thinking that if I let her come back, and paid for another day, that little by little, I'd get the job done. Except that's not what I signed up for. To make matters worse, she required that her employee remain in my apartment until we worked everything out. This could have been a dangerous situation if I was another type of person. So now I'm out of a few hundred dollars and I'm still left with a mess that I had hoped would be at least manageable right now. - [ ] I don't recommend this company unless you have an easy job that can be completed quickly and easily with a good deal of supervision.

May 2023

Fiqe and her team are just awesome. We called her for same day cleaning service of a home and they knocked it out of the park. They gave the place a thorough cleaning with kind and professional attitude. They were patient when they had to wait 30mins to be let in and didn’t charge extra when I added more tasks.Five stars ⭐️ ⭐️⭐️⭐️⭐️ because I can’t give six.Service: General housekeeping

Sep 2022

Fiqe was great! Reached out on a Wednesday and she was able to come on Saturday. She and her partner did a great job deep cleaning my boyfriends new studio apartment in less than 2 hours.