My first and continual experience here is great. Excellent customer service. The level of professionalism and courtesy by all staff is exceptional. I am a very satisfied customer and I highly recommend their services.
February 2026
As a customer, when I walk into an establishment my first things are cleanliness and presentation. How the employees presents themselves; their body language, their facial expression and whether or not they seem eager to assist. From reception at Grace Optical I felt welcomed and comfortable. Their Jerome branch is convenient in location (at least for me), and the staff there are so friendly! A very big shout out to Chris- he went above and beyond! Very attentive, patient, and charismatic. He was very thorough and explained exactly what i was paying for, and throughout the process kept in communication with me. This is what a paying customer looks for when they are about... read full review
December 2025
Chris was amazing every time I go there ? it's make my day easy the customer service is something that I've ever seen,I will definitely bring people to check this place and experience this amazing customer service by Chris
My first and continual experience here is great. Excellent customer service. The level of professionalism and courtesy by all staff is exceptional. I am a very satisfied customer and I highly recommend their services.
As a customer, when I walk into an establishment my first things are cleanliness and presentation. How the employees presents themselves; their body language, their facial expression and whether or not they seem eager to assist. From reception at Grace Optical I felt welcomed and comfortable. Their Jerome branch is convenient in location (at least for me), and the staff there are so friendly! A very big shout out to Chris- he went above and beyond! Very attentive, patient, and charismatic. He was very thorough and explained exactly what i was paying for, and throughout the process kept in communication with me. This is what a paying customer looks for when they are about... read full review
Chris was amazing every time I go there ? it's make my day easy the customer service is something that I've ever seen,I will definitely bring people to check this place and experience this amazing customer service by Chris