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The technicians are awesome, especially Lorena, Maria and Denis…. But the boss Marcelo is difficult at times…. He didn’t allow Maria to use the same color on my feet because it’s a “new” color…. So why was it allowed to be used on my fingernails last week? I am NOT happy with his customer service today!!! Not feeling valued as a customer that’s been coming here for more than 10 yrs!!!
So I've been here twice and my overall take has been that the quality of the service you receive varies based on who you actually get your nails done by (as is the case with wherever you go lol). However, in general this place is decent and worth the visit compared to the other nearby salons in Parkchester. The first time I came here was back in February and my most recent visit was two weeks ago. Both times I've been here, I had acrylics done at another salon. So I had to get them soaked off first. The first time I came here I went for a small simple French tip look with acrylics. I don't recall who did my nails but she wasn't around the second time... read full review
Lydia is amazing, beautiful nails and great communication. The manager at this location is dismissive and rude. Charged $40 for my sister's nails below. I understand that it's a manicure, but if an artist cannot do a design with short nails add length. Also, we asked for tips on her nails and the manager got very defensive and insisted that we "only asked for a manicure". This was a lie. Keep business professional and don't lie to your customers. You also don't charge $40 for dots. The pink nails with charms were done by Lydia and I would 100% book her outside of this place.