The technicians are awesome, especially Lorena, Maria and Denis…. But the boss Marcelo is difficult at times…. He didn’t allow Maria to use the same color on my feet because it’s a “new” color…. So why was it allowed to be used on my fingernails last week? I am NOT happy with his customer service today!!! Not feeling valued as a customer that’s been coming here for more than 10 yrs!!!
About Elite Nails and Spa
Elite Nails & Spa is a salon located in Parkchester that offers a range of nail services. Customers have expressed mixed feelings about their experiences, particularly regarding the quality of service, which seems to vary based on the technician. Many have praised technicians like Lorena, Maria, Denis, and particularly Lydia for their skill and attention to detail. However, some have voiced concerns about the management, specifically Marcelo, who has been described as difficult and dismissive. Customers noted instances of poor customer service and inconsistencies in pricing and service quality. While some clients left satisfied with their nails, others experienced issues such as chipped polish shortly after their visit. Overall, Elite Nails & Spa is considered decent and worth a visit, but customers recommend being selective about which technician to choose for the best results.
Reviews
I went to Fordhambecause when I would go when i was younger they did good nailsand I gotten the lady who barely started doing nails and she didn'tdo what i wanted correctly. and she filed my nails sohard that my nails gotten shorter.Service: Gel manicures
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Hours
Location
387 East Fordham Road, Bronx, NY 10458
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