City World Ford Service

Jan 2024

Its been few weeks i booked my car under warranty repair and try to arrange the car pick up the lady said they don’t pickup the car but let her try with manager if manager allow then she can arrange. No one came to pick up the car on appointment then i call back and rearrange with her and she arranged the car pick upDiagnose was done, and they keep the car for one night and next day they fix the car and delivered at my home.All was covered in warranty great service

Sep 2023

Firstly I hope the woman who I troubled is well. I want to apologize to her for treating her inappropriately, I know her name is Michelle and I recognize that my behavior was unreasonable towards you Michelle. I apologize for the survey that I gave earlier because after having done that I felt bad for taking my frustration out on you, I know that neither she nor anyone else deserves to be treated like this, and I understand that she did what she could to help me in my situation. I know that an apology is not enough but with great sincerity, I plead with you to excuse my behavior Michelle. From what I see, you are a good woman who despite your situation, treated me...read full review

Mar 2023

My experience was very professional from the service staff I spoke with a gentleman by the name of Manni and he advised me right away on my 2018 Ford Explorer V6 3.5 which was leaking antifreeze from the waterpump. He advised to bring the vehicle in for service because the vehicle has warranty it took two days to received back my vehicle had was promised I am rely applaud of the service and professional service I received from this Ford service and repair dealership..