Pats Carpet Outlet, Inc. provides excellent service from start to finish. The staff is pleasant, helpful, and easy to deal with, offering great prices and perfect installation. The work is clean, fast, and friendly, leaving customers extremely satisfied. With a quick turnaround, customers can get the carpet they want at a fraction of the cost of big box stores.
Customers have described the experience as a "5 star" with a "very pleasant" installation process, even with a tight deadline. The pricing is reported as "unbelievably reasonable" and the business is praised for its "integrity." The team, led by Jim, is described as "the Ultimate Professional" and the installation work is said to be "SUPERB" on both carpets and engineered hardwoods.
I highly recommend Pats Carpet. Not having bought carpet in over twenty years, I went to Pats upon recommendation from a neighbor. The staff at the showroom were friendly, helpful, and patient. A few days later they came on schedule to measure. Less than a week after that, the carpet was installed. The two installers were very professional and skilled. They worked very hard including moving some heavy furniture. By the end of the day the whole upstairs was completely transformed. The price was also excellent. An easy 5 stars from me!
May 2026
5.0★★★★★
Excellent service from start to finish. Everyone was kind, friendly, and helpful. Their beautiful showroom offers a great selection of quality carpet at reasonable prices, and we never felt pressured to choose a more expensive option. Jimmy was honest and professional.
We selected our carpet on our first visit, and installation was completed the following week. The two installers were punctual, professional, efficient, respectful, and very clean. They did an excellent job and were also extremely friendly and kind.
We are very happy with the results, will definitely use them again, and highly recommend them.
Nov 2025
5.0★★★★★
I called on Tuesday to schedule a quote for carpet re-stretching at a condo I just purchased. They scheduled me for Friday between 12 and 1. They showed up right around 12:30, gave me a quote for what I wanted with no pressure of trying to get me to replace the carpet. They scheduled me for Saturday after 2 for the work. They showed up right on time, a few minutes after 2 and only took about 10 min to do the work. The workers were so polite and friendly. Super happy with the work and when the carpet needs to be replaced I will definitely call back
