About Planet Fitness
Planet Fitness is a popular fitness chain that offers a welcoming and affordable gym experience. With over 2,400 locations, they strive to provide a comfortable environment for people to get fit and energized. One of the key features of Planet Fitness is their Hydromassage chairs, which customers find to be a heavenly addition to their workout routine. The gyms also offer tanning and shower facilities, making it a convenient one-stop-shop for fitness and grooming. Black card members enjoy unlimited use of the water massage beds, deep kneading massage chairs, and tanning beds, along with access to vertical full body red light therapy treatment. Customers generally report that the gyms are well-maintained, with clean facilities and equipment in working order. The staff are described as friendly and helpful, ensuring a positive customer experience. However, some customers have mentioned that certain areas need better monitoring, such as the soap dispensers in the men's locker room, which sometimes run out. One standout location is the Batavia gym, which customers praise for its exceptional cleanliness, well-maintained equipment, and outstanding customer service. The staff at this gym work tirelessly to ensure the facility is constantly clean and in top condition, going above and beyond to provide a superior fitness experience. Overall, Planet Fitness offers a reliable and affordable option for those seeking a comfortable and energizing workout environment, with the Batavia location serving as a shining example of the brand's commitment to customer satisfaction. The variety and quantity of equipment ensure that there is always something to do, making it easier for members to enjoy their workouts.
Great employees who smile and greet you pleasantly, members all seem respectful and nice, and the machines are awesome.
The establishment gets 5 stars but I had 1 poor experience with a member who rushed to take a machine - which I was not even done cleaning (kinda gross). Again 99% of interactions have been amazing, this 1 was a little weird but I took it in stride and figured maybe they wanted the seat warm :P haha
This gym was clean, staff was friendly but none of to soap dispensers in the men's locker room had soap, I did locate some in one of the two showers. The one shower was also out. But I doubt most people would search that far and walk out without washing their hands.. then touch the equipment
Love the variety and quantity of equipment. There is always something to do. Equipment works well. End with Hydro and Deep tissue massage chair each time for a sweet relax of mind and muscles!