Townley & Wheeler Funeral Home is a full-service funeral home that offers both at-need and pre-need services, including burial and cremation, while respecting the diverse traditions of various cultures and religions. This woman-owned business operates 24 hours a day, providing compassionate care and professional, thoughtful treatment for families during their time of loss. Families have praised the funeral home for the warm and welcoming atmosphere that makes them feel at home and supported. Reviewers highlighted the kindness, sympathy, and understanding shown by the staff, who are caring and compassionate. Kathleen and her entire team provide attentive and personal support during this difficult time, making everything easier than expected. Guests often remarked on the care taken to ensure that their loved ones appeared as they did in life, which brought comfort. Many reviews emphasize the professionalism and meticulous attention to detail, ensuring families can focus on their loved ones rather than logistics. Overall, Townley & Wheeler Funeral Home is highly recommended for those seeking a supportive and beautiful environment to honor loved ones, making it a meaningful choice during a time of grief.
Within the last 4 months, my family lost our father and then our mother. As heartbroken as we all are, the last thing we had to worry about was planning anything. Kathleen and Melissa are 2 of the most professional women I've ever had the pleasure to work with. Every single thing was handled perfectly. I absolutely recommend Townley & Wheeler and I absolutely recommend you Pre-Plan!
Our family is grateful to have had mom's wake at this beautiful establishment. Every detail was perfect. Kathleen, along with her husband & staff are lovely people. You are treated like family, as soon as, you walk through the doors, and I truly appreciated that.
To whom it may concern,
I would like to commend the Townley and Wheeler funeral home for their outstanding service to my community and my family.
I am 63 years old and have been to a lot of funeral services during my lifetime and I have made arrangements for several also.
My dad just passed away and we contacted Townley and Wheeler and I was just so overwhelmed with their amazing care,concern and sympathy given in such a positive manner that I have never seen before.
As I stated above I have been to many funerals and I always seem to be so overcome with grief that I can not celebrate the deceased life as I have always wanted to be able to. Townley and Wheeler provided such a positive environment and physically bright area that to my disbelief at one of the times in my life when the grief should have been at its worst for the first time I was really able to celebrate the deceased! The interior of the home is very bright with beautiful stained glass windows especially all across behind where the casket is. This is just so wonderful in contrast to all the other homes I have been to in the past. Everyone of the staff was so positive instead of the gloomy personalities I have seen in the past. Every detail was thought of and taken care of perfectly. They even opened up their personal living area so the young children had a seperate place and purchased pizza to keep the children occupied!
My family is full of dog lovers so it was such a great comfort to us that their very well-behaved dog would be there for us. I know about therapy dogs but never thought of them in this situation. There is nothing like the unconditional love of a dog especially at a time like that.
I don't know if you have any special awards or ways to recognize very special and outstanding organizations in your line of business but if so I certainly believe Townley and Wheeler should be at the top of the list!
Thank you so much for your time and thank you immensely to Townley and Wheeler funeral home!
Most Sincerely
Dan Smith
Deborah O'Donnell
Son and Daughter of Donald J Smith
21 Midline Rd, Ballston Lake, NY 12019
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