CapitalCare Charlton Family Medicine is a welcoming and professional practice. The doctors and physician assistants are described as fabulous, wonderful, amazing, thorough, compassionate, and easy to talk to. They listen to concerns, do not rush appointments, and take time to answer questions. The entire staff, including nurses and phone operators, are consistently noted as friendly, courteous, helpful, and great. Patients report feeling confident in their care and find the practice very accommodating.
The office environment is always very neat and clean. While most experiences are positive, one note mentions occasional difficulty with prescription refills via message, requiring direct contact. Many patients have been with the practice for years or even decades, and it comes highly recommended for those seeking a great family medicine provider.
We have been going to this Capital Care for 30 years & they are just amazing !!! Colin always takes the time to talk to us, explain everything & talk about anything preventative also !! Dr. Hunter is also a gem!!! Couldn’t ask for a better place or better drs to take care of us !! The whole staff is top notch !!!!
Dr. Hunter is a fabulous primary care and Dr. Lacey for my girls is wonderful. They love her and pretend to be her when they are playing doctor. They have never been afraid of going to the doctor because of her.
I've been going to CC Charlton Family Medicine for many years now, first with Dr. Phelps and then with Dr. Hunter. I have always found them to be courteous and professional, never making my appt feel rushed and always willing to take whatever time is needed to answer any questions or concerns I may have. I would also describe their staff as friendly, courteous and professional as well.
286 Stage Road, Ballston Lake, NY 12019
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