8299 Wheaton Rd, Baldwinsville New York 13027
When we started looking for someone to help address drainage issues around our property, Eric at Garrison Companies was the only contractor who responded to our inquiry. As it turned out, that ended up being a very fortunate outcome for us.
The project included regrading a garden area near our foundation, replacing and relocating existing underground drainage to a more effective location, burying a new downspout from our garage, and helping restore the landscaping afterward. Eric also assisted us in selecting replacement trees, shrubs, and plants after we removed several problem trees that were contributing to drainage concerns.
From the beginning, communication was excellent. Eric was responsive to calls, texts, and emails, answered questions thoroughly, and provided a detailed professional quote. He even sent photos while at the nursery so we could be involved in selecting trees and plants that fit both our needs and budget.
What stood out most was his knowledge and willingness to share it. Eric struck a great balance between being personable and professional. He was easy to talk to, approachable, and genuinely interested in helping us solve the problems we were facing, while still maintaining a high level of professionalism throughout the project. He took the time to explain options, discuss long-term solutions, and offer advice on other projects around the property. As the project evolved and changed shape due to other work we had going on, Eric remained flexible and worked with us to find solutions.
The quality of the work was excellent, and he was respectful of our property throughout the process. Cleanup was thorough, and everything was left neat when the job was finished.
It's refreshing to work with someone who communicates well, takes pride in his work, and genuinely wants to help his customers make informed decisions. We would not hesitate to hire Eric again and highly recommend Garrison Companies to anyone looking for drainage, grading, or landscaping work.