About Retro Hot Water & Heating
Retro Hot Water & Heating is a family-owned company that provides top-tier residential plumbing and heating services in Suffolk and Nassau counties. They offer consistent professionalism, knowledge, and reliable service, ensuring customers' systems are up and running as soon as possible. With same-day services, they provide sales, repairs, and installation of name-brand water heaters, including residential, commercial, tank, and tankless models. Their trained and trustworthy technicians are dedicated to customer satisfaction, providing fair prices and exceptional customer service. Customers have praised the team's amazing service, with the owner being described as helpful and communicative throughout the process. The technicians, such as Scott, John, Gary, and Tom, have been praised for their professionalism, sense of humor, and willingness to explain everything thoroughly. They have been able to tackle challenging installations with a positive attitude and ensure that the job is done right, even if it takes longer than expected. Overall, Retro Hot Water & Heating is highly recommended for their attention to detail, punctuality, and commitment to leaving the job site neat, as well as their ability to diagnose and solve problems efficiently.
The whole team was amazing. I never met the owner but whenever I spoke with him, it was like we knew each other because he was so helpful and walked me through the whole process and everything I had to do. Thank you so much.
Outstanding!!-from initial contact with Scott through the entire process of replacing our decades old gas boiler. Scott is very communicative and quick to respond and answer all our questions. We had a challenging installation due to the tight space/closet that our previous boiler shared with the water heater. But that did not deter Scott. He viewed my pictures and video and then came out to survey the project. He was positive the whole time and said they would get it done-and they did. John and Gary came out and were very professional with a sense of humor and a readiness to explain anything. It was a long day for them due to having to also replace some older pipes to...read full review
Scott was great getting me an appointment to fix my mini-split system in just a couple days, and the technician Tom was knowledgeable and resourceful getting things up and running in just a couple hours. I can highly recommend Retro.