Alcus Fuel Oil & Sons, Inc.

Name: Alcus Fuel Oil & Sons, Inc.
Address: 238 Broadway, Amityville, New York, 11701, US
Telephone: (631) 264-8800
Price range: $
Rating: 4.2

4.2 26 reviews

Plumbing, Heating & Air Conditioning/HVAC, Propane

238 Broadway, Amityville, NY 11701

(631) 264-8800

Overall rating

4.2

out of 5

26 reviews

5 star 73%

4 star 8%

3 star 0%

2 star 4%

1 star 15%

About Alcus Fuel Oil & Sons, Inc.

Alcus Fuel Oil & Sons, Inc. is a local business that values customer service and satisfaction. One customer had a service appointment but no one showed up, however the owner personally visited their home to apologize and explain the situation. This demonstrates their commitment to their customers.

Another customer went to get their BBQ propane tank filled, but was informed that it was already almost full. The employee not only refunded their money, but also fixed the valve for free. This shows their dedication to providing excellent service and going above and beyond for their customers.

A third customer's elderly mother had a new oil burner installed. The manager, Tracy, ensured that any issues were promptly addressed by sending a master plumber, Mike, to fix the problem the same day. The owner, Mr. Alcus, also visited to make sure everything was well. This shows their compassion and consideration for their customers, especially those who may be more vulnerable.

In summary, Alcus Fuel Oil & Sons, Inc. is a business that prioritizes customer service, satisfaction, and care. They are willing to take the time to make things right and ensure that their customers are happy.

Reviews

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Nov 2026

5.0

We have been using Alcus Fuel Oil & Sons for over 30 years, and they are the absolute standard for what a local business should be. In over three decades, they have never once let us go cold. Whenever an emergency has popped up, they were there for us without hesitation.
Their maintenance team is outstanding—they always let us know exactly what our system needs and when it needs it. There is never any pressure or dishonest upselling; they are always quick, upfront, and friendly.
A company is only as good as the people who represent it, and their drivers are some of the nicest and friendliest people you will ever meet. They are always incredibly accommodating with timing… read full review

Dec 2024

5.0

I have lived at my home for 20 years, I haved used multiple oil companies. However Alcus fuel is #1 Oil Company,When I call to schedule a delivery the customer service reps are great, the oil delivery guy Tom is amazing, he sets me at ease and makes me feel comfortable, and last but not least, the heating oil is premium, it does not run out fast and its not watered down. Happy Holidays Alcus.

Jan 2024

4.0

“Unfortunately, my review will not be great and I do hate bad reviews” OK so this was the beginning of a review I left when I had a service due and no one came or showed up and I thought it very odd that my phone calls kept going to call center well The owner just came to my house and personally apologized something happened and there was no way of letting everybody know, but his actions in coming to my home and personally apologizing speaks volumes to me!!…. anybody who knows me knows I love my home townAnd try to keep my business within it so hopefully they will be and continue to be my oil provider and service company and hope all is well with whatever may have… read full review

All 26 reviews