From Quala
Depot Connect International (DCI) is your complete solution for Tank Container services, including cleaning, storage, inspection, maintenance, parts, and transportation. With over 160 locations across the U. S. , Canada, the UK, Netherlands, Germany, and Spain, DCI provides mission-critical services near major manufacturing and transport hubs to keep your supply chain moving. Our commitment to safety, quality, and efficiency ensures reliable support for all your operational needs. From tank maintenance to our online parts department, DCI is here to keep your fleet running smoothly with world-class service you can trust. Visit our website to learn more about how DCI can support your business!
Google: 3.2/5
I called many days in advance to inquire if they have pintle hitches on their yard dogs. They informed me that they do not, but said I can pull the trailer into their bay with my own truck, and wait for it to be ready.
I asked about making an appointment, but was told it is first come first served, and drivers waiting get priority over dropped trailers.
I arrived 30 minutes before they opened, did paperwork, then waited. They finished 2 trailers in each of 2 bays, then pulled in 2 more trailers (6 total now), at which point I asked why dropped trailers are taking priority when I'm waiting. I was told they're having a computer issue and can't look up my company...read full review
You gotta get to know these guys. They really aren't a bad bunch of dudes. Washing these trailers all day would make anyone a bit irritable. I use them a lot and I leave with a clean trailer so that's all I need. In the trucking industry you deal with a lot of unhappy and usually mean people. No other industry has that many unhappy people I don't think . Anyway, shout out to Caleb, he is always friendly and helpful. As for the other guys, they may not be the friendliest but they do their job and they do it everyday, all day. So thanks guys. You are appreciated.
Typical inner city Quala people are ignorant and rude. If I owned this company Albany and Chicago are 2 places I would start cleaning house and hire people that would treat customers better. Finally at 8:45am they started pulling trailers but started with trailers that showed up after me. Unfortunately I have to give 1 star just to post a review