I have made a couple of purchases from Mint Models in the recent past. My latest purchase was of the 1/18th scale figurines from the Smokey and the Bandit movie. I hesitated to buy them just because of the cost, however I have the 1/18th scale Trans Am and the Kenworth Semi and these will be so awesome to go with them. The Bandit was on back order when I placed my order, so there was a wait time but I was ok with it. When the packages arrived, Cletus and Fred were fine, but the Bandit's hand was broken off even inside the bubble wrap. I sent an e-mail to see what they could do for me. They responded immediately. Sent a return label. I was concerned that since the... read full review
July 2025
Great selection. I had a vehicle on pre-order for a long time and it did not come in, not Mint's fault. A different brand came on sale and I purchased, it was shipped in the timeframe they said it would be, perfect box packaging, very secure. Model looks great! A little hard to get on the phone, but email customer service is good. Will use again for future car model purchases.
January 2025
I had an issue similar to another review related to the 1:18 scale Garage 56 Camaro arriving damaged, after reading their review the similarity of front splitter breakage and interior piece damage. I contacted Mint with photos requesting a replacement which arrived in days. I was amazed at the quick reply, the new model has zero damage and looks awesome. The shipping carrier may be in question as similar damage to this particular model is unusual. I'm extremely pleased with Mint's customer service and wiĺl definitely order from them in the future!
I have made a couple of purchases from Mint Models in the recent past. My latest purchase was of the 1/18th scale figurines from the Smokey and the Bandit movie. I hesitated to buy them just because of the cost, however I have the 1/18th scale Trans Am and the Kenworth Semi and these will be so awesome to go with them. The Bandit was on back order when I placed my order, so there was a wait time but I was ok with it. When the packages arrived, Cletus and Fred were fine, but the Bandit's hand was broken off even inside the bubble wrap. I sent an e-mail to see what they could do for me. They responded immediately. Sent a return label. I was concerned that since the... read full review
Great selection. I had a vehicle on pre-order for a long time and it did not come in, not Mint's fault. A different brand came on sale and I purchased, it was shipped in the timeframe they said it would be, perfect box packaging, very secure. Model looks great! A little hard to get on the phone, but email customer service is good. Will use again for future car model purchases.
I had an issue similar to another review related to the 1:18 scale Garage 56 Camaro arriving damaged, after reading their review the similarity of front splitter breakage and interior piece damage. I contacted Mint with photos requesting a replacement which arrived in days. I was amazed at the quick reply, the new model has zero damage and looks awesome. The shipping carrier may be in question as similar damage to this particular model is unusual. I'm extremely pleased with Mint's customer service and wiĺl definitely order from them in the future!