MerchNow

Jan 2024

I have ordered clothes here twice. Both times there were problems, for example the shirt didn't match the picture on the online store. The clothes looked good and fitted and the customer service responded reliably. However, they were not very accommodating

Nov 2023

Took some time, but I did get my order in one piece. Overall quality was good (except for some scratches on the back of the album jacket). Though all the reviews say bad things, my experience was ok.

Aug 2023

Ordered some merch stuff from them in early april - the final strech of the delivery would be made by DPDHL (I'm in Germany). On the day DPDHL tried to deliver the package, I wasn't home - so what did they do? - they sent the package back to the US... I was furious - contacted DPDHL and the customer support from MerchNow. After months and months of mailing and trying to get infos about the package (from DPDHL), sadly I needed to gave up. Although it wasn't the fault of MerchNow, I received a full refund - and during this whole ordeal, the customer support was very friendly and supportive. So kudos to the whole team and thank you very much for your continous support!