Update: Grainger went out of their way to make it right!! They shipped new replacement boxes to me for free, right to my door!! Thank you so much! Will definitely continue doing business with them!
I have a mixed review about this place. First of all the people there are pretty nice, we had a good conversation, pickup was generally pretty easy and they even helped me carry the stuff out to my car.
The boxes I did receive were badly damaged, I ordered several stacks of double walled boxes to hold inventory and they were in rough shape, bad dents and water damage. I told the lady about that and she said fed ex is rough with their... read full review
November 2023
This was my first time to the location, and I was surprised at how welcoming it is. Very friendly and attentive staff! My order was there very quickly. I will for sure be using Grainger again, Thanks!
April 2023
What a pleasure it is to deal with the staff at Grainger in Albany. They are always willing to go above and beyond and are knowledgeable about a vast array of products. They always have products in stock and if not will be there the next day by 8am. John has always made me experience enjoyable. I will continue using this facility for the foreseeable future.
Update: Grainger went out of their way to make it right!! They shipped new replacement boxes to me for free, right to my door!! Thank you so much! Will definitely continue doing business with them!
I have a mixed review about this place. First of all the people there are pretty nice, we had a good conversation, pickup was generally pretty easy and they even helped me carry the stuff out to my car.
The boxes I did receive were badly damaged, I ordered several stacks of double walled boxes to hold inventory and they were in rough shape, bad dents and water damage. I told the lady about that and she said fed ex is rough with their... read full review
This was my first time to the location, and I was surprised at how welcoming it is. Very friendly and attentive staff! My order was there very quickly. I will for sure be using Grainger again, Thanks!
What a pleasure it is to deal with the staff at Grainger in Albany. They are always willing to go above and beyond and are knowledgeable about a vast array of products. They always have products in stock and if not will be there the next day by 8am. John has always made me experience enjoyable. I will continue using this facility for the foreseeable future.