About Grainger Industrial Supply
Reviews for Grainger Industrial Supply
Write a reviewHours
Monday: 7:30AM - 4PM
Tuesday: 7:30AM - 4PM
Wednesday: 7:30AM - 4PM
Thursday: 7:30AM - 4PM
Friday: 7:30AM - 4PM
Saturday: ClosedSunday: Closed
Grainger Industrial Supply in Albany is dedicated to providing exceptional service and support to its customers. The staff is known for being friendly, attentive, and knowledgeable, always ready to assist with product questions and service needs. Customers appreciate the quick order fulfillment, with items often ready for same-day pickup. The branch is committed to convenience, offering after-hours support when needed. Many customers have expressed satisfaction with the welcoming atmosphere and the willingness of the staff to go above and beyond. With a reliable stock of products and prompt restocking, Grainger is a trusted choice for industrial supply needs.
Update: Grainger went out of their way to make it right!! They shipped new replacement boxes to me for free, right to my door!! Thank you so much! Will definitely continue doing business with them!
I have a mixed review about this place. First of all the people there are pretty nice, we had a good conversation, pickup was generally pretty easy and they even helped me carry the stuff out to my car.
The boxes I did receive were badly damaged, I ordered several stacks of double walled boxes to hold inventory and they were in rough shape, bad dents and water damage. I told the lady about that and she said fed ex is rough with their handling... okay sure...read full review
This was my first time to the location, and I was surprised at how welcoming it is. Very friendly and attentive staff! My order was there very quickly. I will for sure be using Grainger again, Thanks!
What a pleasure it is to deal with the staff at Grainger in Albany. They are always willing to go above and beyond and are knowledgeable about a vast array of products. They always have products in stock and if not will be there the next day by 8am. John has always made me experience enjoyable. I will continue using this facility for the foreseeable future.