About Albany Eye Associates
Albany Eye Associates is a practice known for its excellent patient experience. Patients appreciate the friendly and helpful staff, who clearly explain procedures and make them feel comfortable. The doctors, including Dr. Kristina Lynch-Guyette and Dr. Grillo, are highly regarded for their expertise and attentiveness. The practice has consistently improved over the years, with a focus on efficiency, friendliness, and professionalism. Patients praise the staff's warm demeanor, including the kind technicians like Paul and Danna, who ensure little to no discomfort during visits. The practice also emphasizes infection control standards. Additionally, the eyewear store is noteworthy, with staff like Barbie, who takes care to fit glasses and provide advice on matching prescriptions. Overall, Albany Eye Associates is highly recommended for its wonderful staff and great patient care.
Albany Eye Associates is the best eye practice I have ever been to. At first I thought not, but with recent developments that they are going to attempt to Prior Authorize the medications I asked for- (instead of Restatis) I feel at ease, even with my dry eye being uncomfortable, painful, and just plainly put: an unbearable situation combined with my eye allergies and other atopic disease's that I have. Dr. Jordan Kassoff, MD is a really good personable doctor and an attentive eye specialist for dry eye disease. I recommend Albany Eye Associates to the people in the Albany area and surrounding communities that are in need of eye care and also to all my friend's and my...read full review
Extremely satisfied with the way this practice is run. Was taken on time and the staff handled everything professionally and expeditiously. Dr. Grillo (first time seeing her) is calm, knowledgeable and efficient.
Polina was my technician very professional and knowledgeable, explained what she was doing. Very kind and easy to talk to. I loved the technology of the virtual visual field, it was so much easier and relaxing versus the older style ..Then I saw Dr. Andrea Kassoff, very sweet and professional, took time to explain her findings, I did not feel rushed at all. She also asked me if I had any questions for her. The front desk staff was incredibly friendly and professional. My overall experience with Albany Eye Associates was a 10/10. Great job!