Walmart Tech Services

Jan 2024

I'm giving them one star because there is nothing lower. Walmart shipped a package through FedEx here in Reno, NV but failed to put my address on it, all it had was Sparks, NV. So FedEx picked an address and delivered it to who knows who. I guess they thought some randon house looked like a good place to leave my package!!! When I was notified that my package was delivered along with a photo of someone's door... I called to ask where it had been delivered and that it wasn't my house. They said oh that happenes, there was no address so some house was picked. They couldn't go and get it because they apparently didn't know where they left it. And why they just picked a house...read full review

Oct 2023

I dropped off a couple of VHS tapes in the latter part of July to be converted to DVDs. In a month, because I hadn't heard anything, I called. They told me they hadn't been sent out yet, so I told them I was going to come in to the store to pick them up. A few days later, when I tried to retrieve them, I was told that they had been shipped a few days earlier. That was the latter part of August. Starting in October, I tried calling the store, but could never get through to the department - got passed around until I gave up. Today, two and a half months later, I went to the store. After at least a 15 minute wait for someone to help me, the woman rummaged around trying to...read full review

Sep 2023

I will not be returning to this location. From the being overcharged and then the employees with unprofessional customer service, I'm surprised there's not more complaints and reviews on here. Make sure to check every item you scan through the self check out. An item that was supposed to be .66 cents, rang up at $4.66. Another item that was supposed to be .25 cents, rang up at $3.99. C'mon wally, get your prices right!! I asked the young boy that was watching the self checkout, why don't they fix these errors. His reply, "it's walmart"! I mean that was funny but unprofessional answer. The girl at the customer service was extremely not intelligent to be nice about it....read full review