Ulta Beauty is a popular US beauty retailer that offers a wide range of products from various brands, including popular and exclusive ones like Tarte, Fenty, Kylie Cosmetics, and Olaplex. The store provides a salon service for hair, skin, makeup, and ear piercing, which received positive feedback from customers.
Customers appreciate the friendly and helpful staff, such as Samantha, who welcomed them warmly and made them feel comfortable even during busy times. The salon team, including Cheyenne and Kayla, is highly recommended for their professionalism and caring attitude. Cheyenne, in particular, is praised for her attentive listening and making clients feel at ease, especially those worried about hair loss. Kayla is recognized as a "Brow Wizard" for her perfect brow laminations and tint, explaining each step clearly and delivering excellent results.
Many customers have found this location well-stocked, with staff going out of their way to find products like Lolavie hair paste when out of stock. The store's cleanliness and organization are also highly praised, with staff and management, including the manager Lisa, showcasing friendliness, happiness, and a genuine desire to help. Customers note that this Ulta location provides a great customer service experience, making it their preferred choice even if it means traveling from other areas.
Overall, Ulta Beauty offers a broad selection of beauty products and high-quality salon services with professional staff, making it a highly recommended destination for beauty needs.
Kurina Cota is exceptional! Confident, innovative, always bringing new ideas. She works efficiently while also making the appointment feel unrushed and comfortable. Kurina always brings her positive energy and expertise. So glad she is at Ulta.
I walked in to buy my wife a blow dryer and was trying to find a particular one I saw online. I didn’t have to wait or try to find help at all. Jasmine came right to me and asked if I needed any help finding a dryer. We didn’t see it on the shelf, so she didn’t hesitate to go in the back and try to see if they had anymore. Luckily she found it! it’s hard to find good customer service anymore but jasmine at ulta on mae anne was on it! thank you so much!
I had the best experience at the salon. Angelica was able to fit me in last minute. She did an amazing job on my eyebrows and made the experience absolutely delightful. I will 100% be back.
5110 Mae Anne Avenue Ste 601, Reno, NV 89523
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