About Supercuts
Supercuts, located in Reno's Northtowne Marketplace, offers a range of hair services at affordable prices. The salon carries various hair care products for customers to maintain their new styles. Customers consistently praise the excellent customer service and skilled stylists. One customer highlights Jasmine's phenomenal work and always leaves happy after her visits. Alyse receives praise for her precision in cutting curly hair, providing the best cut the customer has had in a long time. Recent reviews also mention Sierra, who was friendly, attentive, and gave an exact haircut and beard trim. Others appreciate the patience of stylists who take time to explain different options, resulting in very satisfying haircuts. Customers are encouraged to give stylists creative freedom while expressing their preferences. However, some mention issues with wait times and online check-in systems, which could use improvements. Overall, Supercuts in Reno offers quality and affordable haircuts and color services, with skilled stylists like Jasmine, Jessica, and Sierra providing excellent work. Clear communication about desired styles and better management of appointments can make the experience even better.
I would highly recommend this Supercuts. Sierra, my barber, was friendly, attentive, and gave me exactly the haircut and beard trim I was asking for. If you need your ears lowered or your mug cleaned up, this is the place to go!
I've been going to the same person for over 20 years and I did not know how to explain to the hairdresser how to cut my hair. She was very patient and explained the different ways. I was very happy with the way my hair was cut.
The actual haircut took 10 minutes. The waiting time is the issue. I checked in online at 2:08pm for a 2:30pm haircut. There were 3 people ahead of me. Fine. At 3:46, the stylist was ready. I was done and paid by 3:58. The system needs some improvements. I was under the impression check-ins would be time stamped and processed in that order. I understand they take walk-ins. I would remove the online check-in option if you are not going to honor it.