Reviews for Stead Medical Clinic
Write a reviewHours
Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 9AM - 5PM
Saturday: ClosedSunday: Closed
Tips
specialties: family medicine, family practice accepts credit cards by appointment only
Ratings
Google: 2.6/5 Stead Medical Clinic
5990 Silver Lake Rd # C, Reno
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Service, staff is horrible specially susan the billing manager. I called hoping she can help me with a billing problem on her part and she kept telling me its your responsibility?! Like wow im a grown adult but i kept trying to explain to her about her mistake is messing up my credit score and i was willing to fix it and pay but she was the worst person ever and she ended hanging up on me.. she wouldn't even let me talk to the doctor miyasaki.. she is very unprofessional i would not recommend this office at all
Showed up early to my appointment as requested, no office ladies to be found,they were at lunch. After they finally got back they took my insurance information which they already had because I gave it to them over the phone, only to find out that they don't accept my insurance wasted time off of work for nothing.
I only go because of the NP, and I like her, but the staff and Dr. M are horrible. Refills are impossible to get and they r not pain pills either. I have to fight with the office to do prior authorizations on important meds like insulin. Thank God when I got my endocrinologist, he took over my insulin but it was was pain to get this office to do it amd ran out sometimes. And the staff is just rude on the phone and Dr. M constantly wants to see u just to get ur copay even when u just need something simple and you were just in the office a few weeks ago. They have confused me with other patients (like assuming I was the patient before me and hands me their bill even before...read full review