About SOAK Nail Spa & Lounge
SOAK Nail Spa & Lounge provides a calm and peaceful environment for nail services, complemented by a selection of cocktails. Guests often enjoy gel pedicures, with technicians praised for their politeness and professionalism. The ambiance features good music and chill vibes, creating a relaxing atmosphere. Recently, the staff received compliments for their kindness and helpfulness, with some technicians going above and beyond to make clients feel special. Children are also welcomed warmly, with little ones receiving the "little Miss" treatment and complimentary mocktails, which makes for memorable experiences. Customers have described the pedicures as the best they have ever had, noting attentive technicians who checked in throughout the service to ensure comfort. While the overall environment is appreciated for its friendly service and unique offerings, some customers have expressed concerns about value for money, especially regarding calluses and foot massages. Accessibility issues such as steep stairs and warm upstairs rooms were also mentioned as potential discomforts. Despite these concerns, SOAK Nail Spa & Lounge continues to be valued for its friendly staff and enjoyable experiences, though some expect more thorough treatments during their visits.
I'm truly in between three and four stars. I'm leaning towards four because you can purchase a cocktail or two with your service. Pro: I was 20 minutes early and they were able to seat me until my appointment at 4pm. I reserved two gel pedicures for my friend and I. Our service started close to on time which was nice. My technician did a wonderful job cutting my toenails short, cleaning up the cuticles and applying the gel nail paint. Both technicians were also very polite. We both enjoyed two cocktails during our service and were not rushed to leave. The services- $130.00 4 cocktails-$56.00 $25.00 tip per technician-$50.00 Totaled to 236.00 which wasn't bad. Con: We were put in one of the upstairs rooms which was warmer than I would have liked. I know the house is old, but it was warm. The bathroom is downstairs and the stairs are steep. If you have problems with stairs, like I do it can be a discomfort. The technician didn't do anything to my actual foot. I would have like to have a pumice stone for my heel and a few rough areas. I will buy a stone and do it myself. All in all not a bad experience, but I will ask for more during the actual service. I really thought my foot would be scrubbed, but that wasn't the case.
My main issue is with thinking about the overall experience of the pedicure, combined with the cost. It is 75$ plus tip for a pedicure. I requested extra attention to my calluses on heals. She just used a little scrub brush on my heals, and final massage was just a lotion rub. So overall relaxing, but definitely not something I would do again. I think the Walmart dude did a better job on callises and foot massage wise, at half the price! So, I guess Im confused about why this cost so much??? Nothing that special. Also, here is a picture of my heels 2-days later. As you can see, really nothing was done to my heel calluses.
Isabel is such a fabulous technician. Also, the young lady at the front desk is very kind. She remembered me from past visits and knew which color I always use. That was very kind.