My text message to the owner and operator of Home Instead, summarizes my experience with their company and services:
“Hello Allan and Traci ??
This is Laura, Bev Allen's niece. I just wanted to take a moment to personally thank you both for your incredible grace, care, empathy and professionalism during our darkest hours.
Allan, thank you for holding my hand and guiding me step by step through a stressful and confusing transition; all the while, keeping in mind what was best for Bev.
Traci, I cannot thank you enough for going above and beyond. Between the training of the staff and taking... read full review
September 2024
A great experience during a difficult time. Allan was a tremendous resource and a superb advocate for my stepdad as we moved back and forth between the hospital and rehab and hospice. His knowledge and recommendations were well-informed and very helpful. The caregivers were also great, helping friends and family cope with the increasing needs. Highly recommended.
February 2024
We recently hired Home Instead in Reno, NV to assist with care of our brother. They have arrived on time and when they said they would, Socorro Galaviz jumped right in with house cleaning that needed done as well as care. When he had a medical event Edith Wright handled the situation professionally and got medical help to his house quickly and Allan Ward has kept us in the loop of everything they have done along with updates as to our brother's health during the medical emergency. Overall, we have been happy with their service in the short time we have been involved with them.
My text message to the owner and operator of Home Instead, summarizes my experience with their company and services:
“Hello Allan and Traci ??
This is Laura, Bev Allen's niece. I just wanted to take a moment to personally thank you both for your incredible grace, care, empathy and professionalism during our darkest hours.
Allan, thank you for holding my hand and guiding me step by step through a stressful and confusing transition; all the while, keeping in mind what was best for Bev.
Traci, I cannot thank you enough for going above and beyond. Between the training of the staff and taking... read full review
A great experience during a difficult time. Allan was a tremendous resource and a superb advocate for my stepdad as we moved back and forth between the hospital and rehab and hospice. His knowledge and recommendations were well-informed and very helpful. The caregivers were also great, helping friends and family cope with the increasing needs. Highly recommended.
We recently hired Home Instead in Reno, NV to assist with care of our brother. They have arrived on time and when they said they would, Socorro Galaviz jumped right in with house cleaning that needed done as well as care. When he had a medical event Edith Wright handled the situation professionally and got medical help to his house quickly and Allan Ward has kept us in the loop of everything they have done along with updates as to our brother's health during the medical emergency. Overall, we have been happy with their service in the short time we have been involved with them.