I paid $60 for the Nirvana pedicure and never received the hot stone massage or paraffin wax treatment, and the massage was wimpy and poorly executed.The nail tech acted like she didn't care and was turned away towards the window the entire time looking away. She called me back like 20 minutes after my appointment was supposed to start, and I arrived 15 minutes early. It was definitely disappointing. It also only lasted about 30 minutes when it's supposed to go on for an hour. I normally go to Khim, and he's amazing. I don't know if I'll be back now though.
About BBM Nail Lounge
BBM Nail Lounge offers pedicures and manicures (soft gel or regular polish) in a relaxing and unique setting. Located in The Basement, a vibrant underground area with various shops and services, the salon provides a cool ambiance with darker colors, soft music, and comfortable chairs. Clients appreciate the skillful technicians, the lack of harsh chemical fumes, and the attention to detail, like removing hangnails with precision. The salon is praised for its comfortable environment and high-quality services, making it a great choice for a pampering experience.
Customers have commended the salon's reasonable and fair pricing, the owner and staff's amazing service, and the overall enjoyable atmosphere. The technicians, such as Diana, are described as wonderful, skilled, and passionate about their work. Customers have also highlighted the salon's wide selection of polish colors and the use of luxurious products like almond oil spray, which leave their feet and legs feeling amazing.
Reviews
Glad i tripped upon this cool spot located in the repurposed old post office with a bunch of little artisan shops. My tech was Diana. I was uber pleased with the service AND the atmosphere. I refuse to go to casino salons because the casinos (generally) overbook, overcharge and under pay the people who actually DO the work. BBM has the great vibe of a locally owed spot. The place was clean, air smelled neutral, the music was not night club loud. The conversation was pleasant. I would 100% recommend and 100% return. Money well spent on self-care pampering. Didn’t mind tipping at all.
3 Union Wiremen walk in for a pedicure......🤣
I can't give 10 stars, but I would if I could. You ladies are fantastic, and we appreciate you staying open to take care of us. The vibe was incredible. We really enjoyed the experience. Natalie took great care of me, and her mom was a pleasant addition to the conversation.
Photos

Hours
Good to know
- on-site services
- by appointment only
- wheelchair accessible
- accepts credit cards
- street parking
- free wi-fi
- asian-owned
- latinx-owned
- women-owned
- bike parking
Location
50 South Virginia Street Suite 12, Reno, NV 89501
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