Went on line, checked appointment availability for new patients (within the next 30 days according to the website) but when I called, I couldn't be seen until mid-May. If I wanted to be lied to, treated like I don't matter, and pushed out, I'd stay at the VA.
Jeannette Najera
Jan 2026
I’m new in town and needed to establish a primary care doctor. I’ve been going through some difficult circumstances physically and mentally. Dr. Shanks was so supportive and caring, I felt like I was part of the family. Yvette, Veronica and Yiset from the front and back office were equally wonderful. I’m so happy I chose this location for my healthcare and plan on returning soon. Highly recommend! Thank you all so very much!
robbie freeman
Jan 2026
Very friendly staff. The Doctor was very attentive of my needs. The CNA took care of me, he was very gentle when giving my shots.
VanillaSwag
Dec 2025
Dr Amber Qave is a good doctor she has helped me to get better, also her office very fast, quick when utilizing there professional skills thank you Amber
Rasheeda
Tessa Pratt
Dec 2025
Made an appointment in July for December because that was the soonest opening. Then they just called me 19 days before my appointment to tell me they aren't taking new patients. Do NOT recommend this place! Stay away!
Demon
Oct 2025
I must give the lady who did my Lab work on 10/1/25 at 800am... sorry forgot her name... this 5 star review for her awesome care and service to me 👍🎉
Victoria Spring
Sep 2025
New patient here and let me say the first visit went well enough. I had no issues with them until needing to get a prescription refilled. I have been trying to get this filled for a week. Was rejected by the pharmacy erroneously and has been a nightmare. Even just the initial request took days as they did not respond till the pharmacy requested it twice and I called. After many calls this week which be prepared to sit on hold (30 mins at least each call for a refill request) which if it was just once ok but this has been MULTIPLE calls to get it filled. It makes me question if they really have the capacity to take on new patients. 🧐 I asked to speak to the supervisor and surprise… they were in a meeting. I guess I’ll enjoy my weekend with high blood sugar….
Adding to this review that I am going through this AGAIN with a new medication I’ve been prescribed only now when I called to check on the status I was told it was not in my file or a record of it.
In addition, I called the number provided in the reply below… went to voicemail. Days later and no return call. Also, interestingly they noted I spoke to a supervisor which I did not… they did not even call me back as I was advised.
Lynett Harvey
Jul 2025
This has been found to be on of the better doctors offices around Las Vegas. You get seen by your doctor and can get your labs done in the same building. How cool is that I love this office everyone is so friendly here. They had the top phlebotomist here they only stick you once and the have the vein. I myself have small rolling veins which have not been a problem or challenge for them at all. If you are looking for a Doctors office come to Intermountain Health.
Frank Dawood
Jul 2025
Good place to take care of your health, good customer service, thank you
Fadra Kyle
Jul 2025
Dr. D’Silva was great. Smart doctor who explains things well.
Marilyn Seetin
Went on line, checked appointment availability for new patients (within the next 30 days according to the website) but when I called, I couldn't be seen until mid-May. If I wanted to be lied to, treated like I don't matter, and pushed out, I'd stay at the VA.
Jeannette Najera
I’m new in town and needed to establish a primary care doctor. I’ve been going through some difficult circumstances physically and mentally. Dr. Shanks was so supportive and caring, I felt like I was part of the family. Yvette, Veronica and Yiset from the front and back office were equally wonderful. I’m so happy I chose this location for my healthcare and plan on returning soon. Highly recommend! Thank you all so very much!
robbie freeman
Very friendly staff. The Doctor was very attentive of my needs. The CNA took care of me, he was very gentle when giving my shots.
VanillaSwag
Dr Amber Qave is a good doctor she has helped me to get better, also her office very fast, quick when utilizing there professional skills thank you Amber
Rasheeda
Tessa Pratt
Made an appointment in July for December because that was the soonest opening. Then they just called me 19 days before my appointment to tell me they aren't taking new patients. Do NOT recommend this place! Stay away!
Demon
I must give the lady who did my Lab work on 10/1/25 at 800am... sorry forgot her name... this 5 star review for her awesome care and service to me 👍🎉
Victoria Spring
New patient here and let me say the first visit went well enough. I had no issues with them until needing to get a prescription refilled. I have been trying to get this filled for a week. Was rejected by the pharmacy erroneously and has been a nightmare. Even just the initial request took days as they did not respond till the pharmacy requested it twice and I called. After many calls this week which be prepared to sit on hold (30 mins at least each call for a refill request) which if it was just once ok but this has been MULTIPLE calls to get it filled. It makes me question if they really have the capacity to take on new patients. 🧐 I asked to speak to the supervisor and surprise… they were in a meeting. I guess I’ll enjoy my weekend with high blood sugar….
Adding to this review that I am going through this AGAIN with a new medication I’ve been prescribed only now when I called to check on the status I was told it was not in my file or a record of it.
In addition, I called the number provided in the reply below… went to voicemail. Days later and no return call. Also, interestingly they noted I spoke to a supervisor which I did not… they did not even call me back as I was advised.
Lynett Harvey
This has been found to be on of the better doctors offices around Las Vegas. You get seen by your doctor and can get your labs done in the same building. How cool is that I love this office everyone is so friendly here. They had the top phlebotomist here they only stick you once and the have the vein. I myself have small rolling veins which have not been a problem or challenge for them at all. If you are looking for a Doctors office come to Intermountain Health.
Frank Dawood
Good place to take care of your health, good customer service, thank you
Fadra Kyle
Dr. D’Silva was great. Smart doctor who explains things well.