I had such a great experience with Emily at Ulta! She was incredibly kind, patient, and knowledgeable from the moment I walked in. She took the time to listen to what I was looking for, answered all of my questions, and recommended products that were actually a great fit for me instead of trying to upsell. Her positive attitude and attention to detail made the whole experience enjoyable. You can tell she genuinely cares about her customers and loves what she does. If you’re shopping at Ulta, I highly recommend asking for Emily you’ll be in great hands!
About Ulta Beauty
Ulta Beauty is a popular beauty retailer in the US, offering a wide range of products from cosmetics to skincare. Customers can choose from over 25,000 products from 500 brands, including well-known names like Tarte, Fenty, and CHANEL, as well as exclusive brands like Kylie Cosmetics and Olaplex. The store's Conscious Beauty section features products that are vegan, cruelty-free, and have sustainable packaging.
The Salon at Ulta Beauty provides various services, including haircuts, color, makeup, and ear piercing. Customers can book appointments online or walk in. Staff members are praised for their expertise and friendliness. For example, Sierra at the Clinique counter is commended for her knowledge and helpfulness in suggesting skincare products for specific needs.
The store’s convenient location and fast services are appreciated. Customers can make last-minute appointments for hair and makeup, such as with a MAC artist. The store’s policy of charging for makeup services by purchasing three MAC items and paying a tip is also mentioned.
Recent reviews highlight the friendly and helpful staff, especially Hope, who gave excellent customer service and positive energy that brightened a customer's day. Another customer appreciated Sierra for her makeup advice and makeover, while a third praised associate Jacoby for his knowledge and enthusiasm, making shopping enjoyable. Overall, Ulta Beauty offers a wide selection of products, expert services, and friendly staff, making it a favorite spot for beauty needs.
Reviews
I went into Ulta to get a brow service done. This being a first time as I usually go to my nearby threading shop. I thought to give it a try. I had the pleasure of meeting Sophia. I wanted a little bit thinner eyebrows. She was great with being very transparent of her comfort level and ensuring I was able with the wax during every step. As a manager she showed outstanding customer service, and I was super appreciative of her attention to detail. She didn’t rush and I’m super happy with the results. Even with it being something new as typically people get clean up I felt very valued as a costumer to have someone that cared deeply about my service. I highly recommend… read full review
Tuesday, July 1st, I walked into Ulta Beauty with my boyfriend, who was treating me with replenishing some of my makeup supplies since I don't always keep up on it. I knew exactly what I needed (my favorite makeup brand, NYX), but we still decided to take our time walking through the store. We were in there for about 30-40 minutes, and I must say there was only ONE employee that took the genuine quality time to assist us was a young lady named Hope. She was also the ONLY employee who greeted us with a smile, kindness in her voice, and the willingness to check us out at the register. Hope has amazing customer service skills, and after having a little bit of a rough day… read full review
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Hours
Good to know
- price range: average
- offers same-day delivery
- walk-ins welcome
- accepts credit cards
- accepts apple pay
- private lot parking
- bike parking
Location
2310 Park Centre Drive Ste 180, Las Vegas, NV 89135
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