About Desert Flower Cleaning Services
Desert Flower Cleaning Services provides friendly and reliable cleaning crews who do a great and amazing job, often noted for being detail-oriented, fast, and respectful of housewares. Many customers highlight the team's consistency and the wonderful, kind service received over many months or years. The owner is described as helpful and easy to talk to, providing clear options for scheduling and services. Specific praise is given for deep cleaning attention to detail, such as cleaning inside ovens and under stoves and fridges, along with appreciated little touches. The crews are consistently noted as being on time and very friendly. However, one long-term customer reported that while service was initially exceptional, it deteriorated over time, culminating in a significant non-negotiable rate increase after feedback was provided, which led to their departure. This experience contrasted with the accommodating nature the customer had shown regarding frequent schedule changes requested by the company. Despite this critical feedback, most reviews are overwhelmingly positive, with customers expressing great happiness and a strong willingness to recommend the services.
Desert Flower has been coming to clean my house for the past six months and I absolutely love them. Very friendly crew who does a great job 100% of the time. If I ever have any questions or need anything extra, the owner is helpful. I love the little touches they add to things like adding flowers to the tissue and paper towel rolls.
I was a loyal customer for over 3 years. Recently, when I provided feedback on my cleaning service, my rate increased $60. When I first hired Desert Flower, they were exceptional however, over time, the service deteriorated. When I asked the owner if the price increase was negotiable, the answer was no. Over the years, the company constantly asked to change my day and/or time of service and I was always accommodating. I have since found another company to fulfill my needs but it just saddened me that being a loyal customer for over three years did not mean a thing at the end.
This is the first time I actually looked up cleaning services for my home. When I ran into Desert Flower Cleaning Services I met a very kind individual by the name of Eduardo. When speaking to him about estimates of different cleaning services/pricing/scheduling he informed me of various options. I wanted to go with a once a month deep cleaning service just because of the convenience factor. After my first cleaning, 3 wonderful ladies named Claudia/Damari/Graciela came in and were very friendly and quickly started working. As someone that cooks a lot, I was very shocked on how clean the inside of my oven could be. Couldn't be happier with the service to detail in the deep cleaning I wanted for my home.