Very honest, fast, friendly and clean. We love our new ac and heating system already. They went the extra mile for us and understood what we wanted. Thanks again guys
About Air Pro Master Air Conditioning Repair & Installation
Air Pro Master is a family-owned air conditioning repair and installation company founded in 2005 in Las Vegas. They are known for their highly experienced and trained technicians who strive to provide excellent customer service. Customers have praised the company's professionalism, responsiveness, and honest, economical pricing. The friendly and knowledgeable technicians provide good info and advice, going the extra mile to understand what clients want. They are fast and clean, offering great service you can trust for your AC, heating system, and water heater needs.
Reviews
These guys have great reviews but I had a poor experience with them. AHS home warranty sent them due to my AC running hot. At 8:30am my house was at 80°F. The tech (Donovan Caruso) added a lb of coolant and said the unit is fine. 2 hours later it was 82° rising to 87°. I called their office and the lady said "In our eyes the job is complete and there are no mechanical failures" she added "Home warranty will never replace a unit and will continue put band aids on it, but we can sell you a new unit". I said I just want my house cool and if the job was done, my house wouldn't be 87°. She then told me to ask my home warranty for a second opinion. Basically they got $185 for coolant, didn't fix the issue, then wiped their hands clean of me by pushing me off on another company. I filed a complaint with the Better Business Bureau and I'm not the first to do so. Zero pride in workmanship and customer service. Just a cog in the wheel of the home warranty scam cycle. If you care to reply, fix my unit, your business is based on repairing units...... which you failed to do.
Plumber was amazing found the problem fast , office people are at another level of professionalism , I was very very satisfied !
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Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Good to know
- online estimates
- on-site services
- accepts credit cards
- offers military discount
- open to all
Location
2139 South Industrial Road, Las Vegas, NV 89102
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