NHC is GREAT, they did nothing wrong. Some issues with Anthem insurance, which is totally the fault of ANTHEM. NHC was super nice and covered me, Anthem was no help to us.
boxfish
Apr 2026
My visit was great 😊 Receptionists were friendly, office was clean, the doctor was awesome and took her time explaining procedures.
Divinity Sears
Apr 2026
My kids all see Dr. Jeremy Sturgill and he is by far the best pediatrician I’ve found in Nevada! He speaks to not just the parents and hears all their concerns/questions, but also takes the time to walk through every step with the kids as well. The nurses are also fantastic and extremely patient. The office is very clean and very timely for visits. Easy to get in and schedule visits. I highly recommend this office.
Unique Hub
Jan 2026
I had the worst healthcare experience of my life with some employees today. My mom has been using this facility for over 10 years. I am always her contact person on her profile due to her limited English, her understanding, and her comfort level. She relies solely on me for literally everything. I manage her health from another state. She ran out of her refil and her pharmacy encouraged me to notify her provider (this horrible facility) in order to expedite the process. I called and talked to an agent named Wei B and gave him my mom's details. He told me im not on her profile and he cannot give me any info. Excuse me, I wasnt asking for any info, I am the one giving info here. I didnt want any info in return, all he needed to do was send a message to the prescriber that patient needs refil of all meds per her child. I told him I have always been authorize by her and the authorization likely went away when they changed their system last year, and they forgot to request a new one from my mom during her annual visit few months ago. I told him to check her last visit note that I was the one that interpreted for her over the phone. This guy refused completely citing HIPAA when he is not giving away any info to me. I even reminded him that their billing department called me few months ago to take the payment of her annual visit (we pay full price, no s/s). This guy kept trying to explain HIPPA to me when i wasnt demanding any info, i was only leaving a message and i am always the only one that calls to schedule her appointments, ensure she does her lab and even more. I was disappointed at his lack of care and knowledge. I called their grievance line to complain and told them that they need to prioritize patients health and well being. Leslie R refused to take my grievance stating that because im not on patient profile. Again, I wasnt demanding any info about my mom, I was giving info. HIPPA law okayed to share bare minimum info with family and friends upon patient request OR if its in the patient's best interest. Patient has consistently requested me, in writing, to help oversee her care year after year without any concern or revocation AND it's in the patient's best interest to send her refil to her pharmacy as requested to prevent unwated events. Since they refused to honor my request, and take my grievance, I brought my grievance here to Google. This facility only care about money, they don't care about any patient, and they lack understanding of HIPPA.
Topher N
Oct 2025
The staff and Vanessa Artienda are truly the best at this practice. Thank you so much for helping me manage my health on all levels, and providing quick access to that!
Meagan Ayres
Nov 2024
These guys have been nothing but amazing to me and my family, no matter which provider we've seen. Love them all! Thank you!
Waleska C.
Jul 2024
POOR patient care. Seems like I can never get an appointment until a month out. They've cancel in person appointments for virtual appointments multiple times. What's the point of having a primary when I end up always having to go to an urgent care since I can't wait one month to see my primary. Horrible front desk people never helpful. I wish I could give them 0 stars.
Landon T.
Feb 2024
Went for my papsmir there at this location had NP V. Artenia thought she did good till I started hurting to go urinate; then found out today as I did NOT get a call back for my results, but found out I had to reschedule for another pap that I made a complaint that NP told me if she lubricated too much that they will let her know. I told her to please lubricate being I"m dried but she scraped me and possibly cut skin off why I was hurting and spot bled which I never did in my life of getting papsmir.
Ethan Kohn
Nov 2023
Rude receptionist.
Sky Taylor
Nov 2023
I called several times to get my blood results. I was told I would get a call back each time. I never got a call back. You can not speak to anyone directly and are forced to go through their call center. The office staff will not allow the call center reps to transfer the call to speak to any one directly. I was told through the call center rep that the office staff told her to tell me if I wanted my blood results I would need to go pick it up and if I wanted the results explained to me I would have to make a appointment to go over the results. First you want me to take off work to pick up results that I have no idea what she ordered the blood test for, and on top of that they want me to explain the results to myself or pay for another visit for it to be explained to me. What is the purpose of having a front desk staff that doesn't pick up the phone. Save yourself the stress and don't go here. 0 stars.
Pusheen Cat
NHC is GREAT, they did nothing wrong. Some issues with Anthem insurance, which is totally the fault of ANTHEM. NHC was super nice and covered me, Anthem was no help to us.
boxfish
My visit was great 😊 Receptionists were friendly, office was clean, the doctor was awesome and took her time explaining procedures.
Divinity Sears
My kids all see Dr. Jeremy Sturgill and he is by far the best pediatrician I’ve found in Nevada! He speaks to not just the parents and hears all their concerns/questions, but also takes the time to walk through every step with the kids as well. The nurses are also fantastic and extremely patient. The office is very clean and very timely for visits. Easy to get in and schedule visits. I highly recommend this office.
Unique Hub
I had the worst healthcare experience of my life with some employees today. My mom has been using this facility for over 10 years. I am always her contact person on her profile due to her limited English, her understanding, and her comfort level. She relies solely on me for literally everything. I manage her health from another state. She ran out of her refil and her pharmacy encouraged me to notify her provider (this horrible facility) in order to expedite the process. I called and talked to an agent named Wei B and gave him my mom's details. He told me im not on her profile and he cannot give me any info. Excuse me, I wasnt asking for any info, I am the one giving info here. I didnt want any info in return, all he needed to do was send a message to the prescriber that patient needs refil of all meds per her child. I told him I have always been authorize by her and the authorization likely went away when they changed their system last year, and they forgot to request a new one from my mom during her annual visit few months ago. I told him to check her last visit note that I was the one that interpreted for her over the phone. This guy refused completely citing HIPAA when he is not giving away any info to me. I even reminded him that their billing department called me few months ago to take the payment of her annual visit (we pay full price, no s/s). This guy kept trying to explain HIPPA to me when i wasnt demanding any info, i was only leaving a message and i am always the only one that calls to schedule her appointments,
ensure she does her lab and even more. I was disappointed at his lack of care and knowledge. I called their grievance line to complain and told them that they need to prioritize patients health and well being. Leslie R refused to take my grievance stating that because im not on patient profile. Again, I wasnt demanding any info about my mom, I was giving info. HIPPA law okayed to share bare minimum info with family and friends upon patient request OR if its in the patient's best interest. Patient has consistently requested me, in writing, to help oversee her care year after year without any concern or revocation AND it's in the patient's best interest to send her refil to her pharmacy as requested to prevent unwated events. Since they refused to honor my request, and take my grievance, I brought my grievance here to Google. This facility only care about money, they don't care about any patient, and they lack understanding of HIPPA.
Topher N
The staff and Vanessa Artienda are truly the best at this practice. Thank you so much for helping me manage my health on all levels, and providing quick access to that!
Meagan Ayres
These guys have been nothing but amazing to me and my family, no matter which provider we've seen. Love them all! Thank you!
Waleska C.
POOR patient care. Seems like I can never get an appointment until a month out. They've cancel in person appointments for virtual appointments multiple times. What's the point of having a primary when I end up always having to go to an urgent care since I can't wait one month to see my primary. Horrible front desk people never helpful. I wish I could give them 0 stars.
Landon T.
Went for my papsmir there at this location had NP V. Artenia thought she did good till I started hurting to go urinate; then found out today as I did NOT get a call back for my results, but found out I had to reschedule for another pap that I made a complaint that NP told me if she lubricated too much that they will let her know. I told her to please lubricate being I"m dried but she scraped me and possibly cut skin off why I was hurting and spot bled which I never did in my life of getting papsmir.
Ethan Kohn
Rude receptionist.
Sky Taylor
I called several times to get my blood results. I was told I would get a call back each time. I never got a call back. You can not speak to anyone directly and are forced to go through their call center. The office staff will not allow the call center reps to transfer the call to speak to any one directly. I was told through the call center rep that the office staff told her to tell me if I wanted my blood results I would need to go pick it up and if I wanted the results explained to me I would have to make a appointment to go over the results. First you want me to take off work to pick up results that I have no idea what she ordered the blood test for, and on top of that they want me to explain the results to myself or pay for another visit for it to be explained to me. What is the purpose of having a front desk staff that doesn't pick up the phone. Save yourself the stress and don't go here. 0 stars.