Update: Since the original post, the staff has been great with regards to response.
Original: The office staff picks up calls and puts them on long hold times with no greeting. I've tried 3 times to reach this office to rebook a Colonoscopy and waited on endless hold. At least greet your patients and ask them to hold.
At our initial appointment with the doctor, we only saw a nurse and we paid our $50 co pays. They scheduled us for the Colonoscopy at a surgery center not covered by our insurance. They left a message saying they were canceling the appointment and that I should call to book the other Center. I cannot reach them to do this.
Then, after hearing from… read full review
About Desert Gastroenterology Associates
Desert Gastroenterology Associates is a medical practice where patients receive honest and professional care. The office, led by Dr. Mokuolu, is known for its courteous and thorough approach to healthcare. Patients appreciate the doctor's direct and open opinions, as well as his kind bedside manner. The staff is friendly and easy to communicate with, making it simple to schedule appointments and procedures. Patients have reported positive experiences with colonoscopies, citing the ease of preparation and the minimal discomfort during and after the procedure. Overall, Desert Gastroenterology Associates is a trusted and recommended medical practice where patients feel valued and cared for.
Reviews
Meet with the NP for both appts, only saw the MD briefly for the procedure. Had a follow up appointment and waited an hour before I was seen. No acknowledgement, until I brought it up and no apology after that from either NP or the MA, which is unprofessional and unacceptable. If you have pts that take longer, you don't make the other patients suffer or be inconvenienced for this. If your time is running over, schedule the complicated pt for another appt if you can't get to everything. My appt once in the room was about 10 mins. Making an on time pt wait for an hour is not ok. Have some professional courtesy and better time management for every patient.
I've been coming here since 05 back when it was dr. Fayad and shortly after it changed to Dr mokoulo I am a loyal patient to me some of those bogus reviews sound like people don't like to hear the truth if you open with Dr M. He's going to give you his direct open opinion it's your gut it's your colon I don't know about most folks but when It comes to my health I like an honest Dr and you won't find a more courteous professional Dr than Dr mokoulo this is my guy for sure I don't take non sense and yes it's upsetting to sometimes wait a long while but hey we don't know what other people are going thru and Dr M is very thorough takes his time because he cares.
Photos

Hours
9 - 11:30AM
12:30 - 5PM
9 - 11:30AM
12:30 - 5PM
Location
2625 Wigwam Parkway Suite 112, Henderson, NV 89074
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