Subject: Disappointment with Cleaning Service and Lack of Flexibility
I requested cleaning for the flooring, tile, and casita of a rental property via text. Unfortunately, Todd misunderstood the request and later claimed I should have written “garage, tile, and casita.” Once the miscommunication was identified, instead of working toward a solution, he became inflexible and ineffective, stating that he did not have a pressure washer on his truck.
Despite agreeing to pay his requested additional $150 to address the issue, Todd refused to accommodate an earlier appointment the following day. He only offered a later time, which would... read full review
March 2021
Todd and his crew always do a great job at cleaning our carpets. We have been using Carducci’s Carpet Cleaning for years.Service: General carpet cleaning
Subject: Disappointment with Cleaning Service and Lack of Flexibility
I requested cleaning for the flooring, tile, and casita of a rental property via text. Unfortunately, Todd misunderstood the request and later claimed I should have written “garage, tile, and casita.” Once the miscommunication was identified, instead of working toward a solution, he became inflexible and ineffective, stating that he did not have a pressure washer on his truck.
Despite agreeing to pay his requested additional $150 to address the issue, Todd refused to accommodate an earlier appointment the following day. He only offered a later time, which would... read full review
Todd and his crew always do a great job at cleaning our carpets. We have been using Carducci’s Carpet Cleaning for years.Service: General carpet cleaning
Great