Charles Chester Plumbing & Heating

Nov 2023

We appreciated them coming so fast to pump our septic. There was a misunderstanding regarding the payment. The first lady I spoke to was very rude. The 2nd lady was wonderful. Even though 1st lady while on speaker was behaving like she was in some kind of a bar fight(Trying to overtalk. And blaming my husband for the misunderstanding. Zero class. Very very rude.) So as long as you don't have to deal with her..they are an AMAZING company. I'd leave 5 stars but the I don't like being spoken to like that. Again thank you to the wonderful tech and the amazing office lady.

Nov 2023

I called another company first and they said there was nothing wrong with my furnace even though it kept cutting off. Then I called Chester and they found the problem and fixed it promptly. Five stars.

Sep 2023

I would like to update the review I did previously. This plumber Josh was amazing and quick. Also not as expensive as I expected. Now I can finish the rest with insurance. Took Josh 20ish mins to fix my hot water line. I would definitely recommend them. Now that I can finish insurance things I may be calling them to fix my duct work.