Carson Surgical Group

Carson Surgical Group is a healthcare facility known for its welcoming atmosphere and friendly staff. Many patients feel at ease from the moment they arrive, appreciating the kindness and helpfulness of the team. The surgeons, particularly Dr. Guzman and Dr. King, receive high praise for their professionalism and surgical skills. Patients report having positive experiences, with efficient communication and care during their procedures. However, some reviews highlight concerns regarding the administrative side of the practice. Issues noted include repeated paperwork due to a problematic third-party data storage system, which caused inconvenience for patients. Additionally, there are complaints about the billing process, as it lacks online payment options and has limited staff availability for questions. While the staff's demeanor is often described as caring, there have been instances where safety protocols during the pandemic were not strictly followed, raising concerns for some patients. Despite these issues, many recommend Carson Surgical Group for its surgical expertise and the compassionate approach of its surgeons. Overall, it stands out as a place where patients can expect quality care, though improvements in administration and operations may enhance the overall experience.