About Carson City Gastroenterology and Carson Endoscopy Center
Carson City Gastroenterology and Carson Endoscopy Center provides a positive experience for most patients. The center has a team of kind and caring staff, from the front desk to doctors and nurses, who work together seamlessly to deliver excellent care. Patients appreciate the attention to detail and follow-up calls. However, some patients may have a negative experience with scheduling staff, citing poor communication and condescension. Despite this, the center has shown willingness to apologize and make amends. Reviewers praise the competence and efficiency of the staff, who are able to make even unpleasant procedures, such as colonoscopies, a pleasant surprise. Patients are impressed by the quick turnaround and minimal waiting times, without feeling rushed. The doctor, Dr. Collins, is described as down-to-earth and a great physician. While the center may struggle with returning calls, the nurses, anesthesiologists, and doctors are consistently kind, caring, and punctual, often following up with patients after procedures.
Just had my colonoscopy this week. From the receptionist , the nurses & Dr. Colins they were all awesome. Thank you for the 5 star care you guys provided. Really appreciate you all.
The staff at Carson City Gastroenterology took great care of me. I did not worry one bit from the time I arrived to when I left. Each staff member was courteous, helpful and professional. I highly recommend them.
We had a wonderful experience at Carson City Gastroenterology during my mother’s colonoscopy. The entire staff was kind, attentive, and made sure my mom felt comfortable and cared for every step of the way. Dr. Collins was amazing, he took the time to answer all of our questions, addressed any concerns we had, and was both professional and genuinely caring. We truly appreciated the compassion and reassurance shown to our family. Highly recommend.