About TPH The Printing House
TPH The Printing House is a 100% Canadian-owned and operated print services provider that has been serving customers since 1961. They offer a wide range of printing solutions, including business cards, stickers, brochures, custom book printing, large format digital printing, and more. The company's team of experienced print specialists are available at over 70 locations across Canada to assist customers with their printing needs. Customers praise the amazing customer service, with staff being so professional and accommodating. The quality of prints is often great and the service is phenomenal. However, there have been some instances of frustrating oversights, such as invoicing errors and delays in receiving a full order. The print quality can sometimes be inconsistent. The company is responsive in addressing concerns, offering refunds or discounts, and many are willing to use their services again. Overall, TPH The Printing House is a reliable and versatile print services provider that strives to deliver a wide range of high-quality printing solutions to its customers.
Called all over town to find someone who could laminate a large map. Was having no luck or being told it would take 5 business days. Luckily, I found TPH who told me they could have it done by the next day. Staff are so professional and accommodating.
I had to print out a research poster in a relatively short time, Jenny gave me all the info and guaranteed that they would print out the poster in time for my presentation. Unfortunately some parts of the posters did not print out correctly, so when I reported the problem to TPH Halifax Jenny offered the refund for the entire amount paid for the poster, which I appreciated much. Very professional service, would recommend it in spite of the problem that occurred
Edit: they did end up giving us a discount which we used to give another go at printing. They were back up to their initial great service, just needed a little more time this go around to get printing just right.
Unfortunately, this was my second time using total print house. The first time was phenomenal with amazing quality, great service, and a great price.
The second time has been a series of frustrating oversights making it take about a month to get my whole order, which on final pickup, we still didn’t receive the full quantity of prints that we paid for.
The first issue was with invoicing, in which the numbers were changed in quantity, but...read full review