About Best Buy
Best Buy is an electronics store chain that offers a wide selection of the latest tech products, including computers, mobile devices, TVs, and video games. The store provides a convenient shopping experience, allowing customers to reserve products online and pick up in-store or shop online with free shipping on orders over $35. The in-house Geek Squad Agents are available to assist with any technology issues. Customers frequently praise the helpful staff and fast service, making Best Buy a trusted place to buy tech. The store also features knowledgeable associates who are always ready to assist with product choices or returns. Many customers appreciate the courtesy and helpfulness of the staff, which keeps them coming back. The store offers high-quality products, such as the iPhone 15 Pro Max, which boasts impressive features and performance. Additionally, Best Buy provides a reliable solution for screen protectors, offering a tailored, polymer hybrid option with a 1-year free replacement guarantee. The staff's excellent customer service makes shopping at Best Buy a seamless experience.
I bought two IPhone 17 pro max on Nov 12/25 and returned our old phones and the new protection plan was set up on them but on the returned phones the protection plan had not been cancelled as per my understanding when I asked if they would be cancelling it and was told yes. I now found out after 4 payment came out for the two phones I don’t own and have returned. I was told by geek squad that I was supposed to cancel it but I was not informed of that so now I was told by geek squad to go into the store and cancel it to get my money back which I will be going to do today but I also want my money back from them in total of 4 payment for both phones. That is a lot of money...read full review
Went to get one of the Boxing Day phone plans, even though it can be a cumbersome process we dealt with Adryan, he was great, made sure we got the best deal and was overall very knowledgeable.
⭐️⭐️⭐️⭐️⭐️ Professional & Helpful Service
Keyur and akash was an excellent salesperson! He was very knowledgeable, guided me through the options with patience, and helped me find the best deal. Really appreciate his great service — highly recommend asking for Keyur at Best Buy!