H&R Block

how can you run a business and only be open one day a week? the few times ive been able to make it in they have been rude and unhelpful. now i have to travel over an hour just to go to an h&r block. good job being lazy

We have been loyal customers of the Greenwood H&R Block for many years now, but this will definitely be the last year we trust them to do our taxes. The customer service level is non-existent and we find that they are very unprofessional when it comes to the privacy that we as customers expect. Like many others this year the amount of time it took them to complete our returns was unacceptable. My husband dropped off our returns on the 21st of March and he was told that they would take 2 to 3 weeks. After three weeks he dropped into the office and they had not even started on our returns. They assured us they would be done "before the end of the month". Well, yeah, I would… read full review

I took my tax’s in for my first t4 and put Insta refund and it has been anything but insta I have been waiting or over 3 weeks and still have not got a call or email back I called them lots they never call back and all they say is we call you back when it’s Done about a week ago I called and some woman told me she was working on it but when I called 2 days later they said I was still in line I have no idea what I’m paying them to do at this point almost thinking of going in and getting them and taking them some where else I have called h&r head office and they said they will try and speed things up for me they said they have no idea why it would take this long for… read full review