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PetSmart

4.0 125 reviews
Overall rating
4.0
out of 5
125 reviews
5 star 60%
4 star 16%
3 star 6%
2 star 3%
1 star 15%

About PetSmart

PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. The store provides a varied selection to cover the needs of dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, and mice. Customers can now shop online and pick up at their local PetSmart within two hours. Select store locations offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp, and pet adoption services.

Customers have generally had positive experiences at PetSmart, with praise for the wide variety of products and the attentive care given to the animals. The grooming services have received special mentions, with clients noting that their pets looked beautiful after grooming. Many have highlighted the kindness and patience of the groomers, who help ease the anxiety of both pets and their owners. One customer noted that staff went out of their way to provide comfort when they were late for an appointment. Overall, PetSmart is seen as a reliable and comprehensive pet supply store that caters to the needs of various pet owners, with a caring team dedicated to providing excellent service.

Sep 2026
5.0
The only professional mart in Canada.
Professional store representative were present to help customers, in other typical stores no one helps you if you can't find anything, they even don't have information sometimes.
Jun 2026
3.0
My experience at this store was not so nice and it has nothing to do with the employees, they were all very nice, very professional and knowledgeable however the fishes I took from them were all bad. I bought 12 different fishes from them and all of them died. One died the moment I was walking out of the store. They replaced all the fished and they died too. it was my fourth visit to this store for getting a refund and very disappointed with the quality of the fishes. Kids were upset, I was upset with the guilt of dead fish. Not so great experience.
May 2026
5.0
I just adopted 2 beautiful 5 year old cats. PetSmart was so helpful in getting me prepared for their arrival. There are so many choices of food to choose from. The prices were awesome. The staff is so helpful
Photos of PetSmart, 65 Countryview Drive,  Dartmouth
All 18 photos

Hours

Monday 9AM - 9PM
Tuesday 9AM - 9PM
Wednesday 9AM - 9PM
Thursday 9AM - 9PM
Friday 9AM - 9PM
Saturday 9AM - 9PM
Sunday 10AM - 7PM

Location

65 Countryview Drive, Dartmouth, NS B3B 0G4

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PetSmart · 65 Countryview Drive, Dartmouth, NS B3B 0G4

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