About PetSmart
Reviews for PetSmart
Write a reviewHours
Monday: 9AM - 9PM
Tuesday: 9AM - 9PM
Wednesday: 9AM - 9PM
Thursday: 9AM - 9PM
Friday: 9AM - 9PM
Saturday: 9AM - 9PM
Sunday: 10AM - 6PM
PetSmart is a well-stocked pet supply and services retailer that offers a vast selection of products to cater to the needs of various pets, including dogs, cats, birds, fish, and small animals. The store's online shopping option allows customers to pick up their purchases at their local PetSmart within two hours. Some locations also provide dog training, pet grooming, boarding, and other services. Reviewers have praised the store's friendly and helpful staff, who go above and beyond to assist customers. One reviewer noted a small issue with the display of certain birds, but overall, the store is well-organized and well-stocked. With a variety of products and services, PetSmart is a great destination for pet owners.
I recently had my fish tank start leaking pretty badly which forced me to upgrade sooner than I anticipated. I went to this location that night and the individual helping me was incredible (Vanessa?) along with the help of their inventory lead (Tim?). I was so impressed with the customer service and kindness of Vanessa, that I made sure to come back when I needed more fish stuff, even though I usually go to my local fish store. I was served by them again tonight and was again just impressed by the warmth and positive attitude. Whoever is their management I hope that they recognize how lucky they are to have them represent their company.
Had to purchase a 40lb bag of litter with an injured back. The 2 girls working were right there to help with lifting and even took it out to my car. Im sorry I didnt get their names but they made me chuckle and were a HUGE help. Excellent customer service ♡
A large store with a good variety of pet supplies. Cats, dogs, fish, hamsters—you can find food, toys, and other items for many species. They also have live food for carnivores. The prices are reasonable. They have a mobile app and a points system. Near the exit, there's a small area where animal training takes place.
...I have only one complaint about this place: you can easily see your purchase history in the app, but if you go to the store and ask to see what you've bought before to order it again, it won't work, as the history disappears after a few months. It's extremely inconvenient and essentially not just give an opportunity to install the app, but forces...read full review