Ulta Beauty is the largest beauty retailer in the US, offering over 25,000 products from 500 brands, including exclusive lines like Kylie Cosmetics and Olaplex. The store provides a wide range of cosmetics, fragrance, body, skin, and hair care products, catering to diverse beauty needs. Conscious Beauty at Ulta Beauty offers vegan, clean, cruelty-free, and sustainable options. The Salon at Ulta Beauty provides hair, skin, makeup, and brow services, allowing customers to book appointments online or walk-in. Customers have praised the exceptional service and expertise of the staff, with particular recognition for helpful, kind, and patient assistance in finding the right products and services. Visitors also noted the affordability and availability of items, with staff being attentive and respectful to all customers regardless of language. One customer praised Nina for her signature haircut, mentioning her care and passion for delivering great results. However, some felt uncomfortable due to security measures, which affected their shopping experience. Overall, Ulta Beauty combines a wide product selection with friendly service and professional salon services.
Great affordability, customer service, and availability of items! My experience was far better than expected! The floor clerks were attentive and helpful without being intrusive. The cashier was informative and helpful regarding products, return policies, and other questions I had. I also noticed that cashiers accomodated both English and Spanish speaking customers equally and respectfully.
Cashiers and employees were lovely but the security officer was glaring at me and my husband the entire time we walked through and even after we paid for our items, presumably because we were wearing masks. Some of us have health issues- we didn't even have a bag or anything suspicious with us- not even a purse. Left quickly without buying as much as I intended because he made me so uncomfortable. As someone else who has worked in security for 6 years including loss prevention, that was a bit too much. His angry glare was all we thought about after.
I got a signature haircut from Nina, she went above and beyond and checked in throughout the entire process, from shampoo to the cut itself, I was so happy with the end result! You can tell she really cares about her clients and is passionate about delivering amazing results!!!!
3513 Zafarano Drive, Santa Fe, NM 87507
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