About Santa Fe Express Plumbing & Drain
Santa Fe Express Plumbing & Drain is a reliable plumbing and HVAC service provider in Santa Fe, NM, known for its comprehensive offerings, including plumbing repair, drain cleaning, hot water heaters, and A/C repair. Customers appreciate the quick response times, often receiving same-day service. The team, including skilled technicians, is praised for their thorough diagnostics and effective solutions, ensuring issues are resolved promptly and at reasonable prices. Many clients have expressed satisfaction with the quality of work, noting that the technicians are punctual, professional, and respectful of their homes. In recent experiences, customers have highlighted the company's ability to tackle complex issues, such as replacing a main water line and fixing multiple problems with heating systems. The crew has demonstrated efficiency and care, completing jobs in a timely fashion while ensuring that work areas are cleaned up afterward. Customers have found the pricing to be fair compared to other estimates received, and the detailed written estimates provided clarity on the services to be expected. With a strong track record of honest assessments and successful repairs, Santa Fe Express Plumbing & Drain has become a trusted choice for both emergency and routine plumbing needs. Available 24/7, this business is committed to being there when customers need them most.
2 weeks ago when it was single digits at night, a pipe in the garage blew.Glad I was home and figured out how to turn the water off. Then I squeegeed the garage. I used this company the year before when I had no heat ( yay winter !)so I waited 3 days for them to come. They fixed the busted part and found another which 3 hours later was also fixed. Plumbing is expensive but I knew they only did what needed to be done and I was happy to have water. They are experienced & competent. I shall use them again!
I recently had a break in the main water line to my house, and water was coming up in my driveway like a spring. I dug down to find the break in the line, and I managed to patch it. It was the old galvanized pipe from the early 1960s, and it was badly corroded. It obviously needed to be replaced. I also had a corroded, ancient shut-off valve that needed replacement. I called a bunch of plumbers to get estimates. Some plumbers gave insane estimates. Some plumbers never called back. One plumber came and gave an estimate but didn't respond to a subsequent call. Eventually I settled on Santa Fe Express Plumbing and Drain. I gave them a call, and we arranged a date for a couple weeks out. Robert and his crew of about 4-5 guys showed up on the arranged date with a digger. By the end of the day, they'd dug a 40-foot trench that wound around the bushes in my front card, so they didn't have to tear anything out. They used flexible, plastic PEX pipe and installed a tracer line so that anyone looking for the pipe in the future can see where it's at. They replaced the old outdoor shut-off valve and installed a new shut-off valve inside a closet in the house. They cut through a small section of the front porch, taking care not to disturb the supports for the portal, to get up to the house foundation and put the water line under it. All of this was done in about 7-8 hours. The crew came out the next day to meet with the inspector and back-fill the hole. They did a good job tidying up the area: looking at the yard, I could hardly tell that they'd been there. The cost was expensive, as any water line installation will be, but it wasn't nearly as bad as some of the other plumbers estimated. The written estimate was thorough and detailed, so I knew exactly what to expect. The crew was courteous and timely, and Robert answered all my questions and kept me apprised of the status of things. Getting a water line replaced is a big deal, and this went about as smoothly as possible.
OMG These guys are awesome. They came out promptly to service my boiler (screwed up by prev plumbers) and fixed FOUR ISSUES which had rendered the heating system basically not functional. They finessed one big issue without fuss and replaced or fixed 3 other issues with parts on their truck. Efficient, fairly priced and cute (hehe). I recommend them highly - esp as 3 other plumbers were responsible for - or had overlooked all of the problems. Bless Robert and Ignacio for their wonderful service to me. I heartily recommend these wonderful dudes.