Today I had an acupuncture appt with Dr Freeman. I arrived holding my stiffed neck dachshund. A technician asked to take him back and I asked to go with him. She said she would ask the vet. Another girl came out shortly after to put us in a room then the office manager walked in and told me she was going to release us and they couldn't care for us. I'm sitting there holding my dog who's whimpering in pain. I'm completely in shock from what this manager was telling me letting us go in this type of situation. I am astonished at the unprofessionally way this office manager provided this information at this crucial time. All I did was asked to go in with... read full review
July 2024
My 12.5 y/o pet has been a long time patient at Gruda Veterinary Hospital from 2015 to June 2024 and terminated due to negligent care by DVM Freeman (9 years and prompt and timely payment for all services). I want to acknowledge Meg @ front desk, Dr Stanky (surgeon) and Dr Gonzales (DVM) for their professionalism and compassion towards my beloved pet. The same cannot be said for a front desk staff and a practitioner at Gruda! Vet Freeman is not a kind or gentle vet and is very angry about her work schedule, which she complained to me about when my pet was in distress and I was worried and uncertain what to do. Do not trust her or leave your pet in her care. You should... read full review
December 2023
This is a quick note to see they are not and will not see new patient or even clients who have seen Gruda before. Abrasive manager confirmed this and says people who live in Santa Fe should go to Albuquerque if you don't want botched vet experience. That's abusive that with 9 vets to turn people away and make animals sit around for over 3 hours in car/vet. What about geriatric animals who need priority. Maybe this isn't a good caring vet after all. Luckily I don't have to live in SF. This is huge problem when I can't have a doctor for my animal let alone myself. Santa Fe used to be a forgiving place for people and animals. No more. Will not live... read full review
Today I had an acupuncture appt with Dr Freeman. I arrived holding my stiffed neck dachshund. A technician asked to take him back and I asked to go with him. She said she would ask the vet. Another girl came out shortly after to put us in a room then the office manager walked in and told me she was going to release us and they couldn't care for us. I'm sitting there holding my dog who's whimpering in pain. I'm completely in shock from what this manager was telling me letting us go in this type of situation. I am astonished at the unprofessionally way this office manager provided this information at this crucial time. All I did was asked to go in with... read full review
My 12.5 y/o pet has been a long time patient at Gruda Veterinary Hospital from 2015 to June 2024 and terminated due to negligent care by DVM Freeman (9 years and prompt and timely payment for all services). I want to acknowledge Meg @ front desk, Dr Stanky (surgeon) and Dr Gonzales (DVM) for their professionalism and compassion towards my beloved pet. The same cannot be said for a front desk staff and a practitioner at Gruda! Vet Freeman is not a kind or gentle vet and is very angry about her work schedule, which she complained to me about when my pet was in distress and I was worried and uncertain what to do. Do not trust her or leave your pet in her care. You should... read full review
This is a quick note to see they are not and will not see new patient or even clients who have seen Gruda before. Abrasive manager confirmed this and says people who live in Santa Fe should go to Albuquerque if you don't want botched vet experience. That's abusive that with 9 vets to turn people away and make animals sit around for over 3 hours in car/vet. What about geriatric animals who need priority. Maybe this isn't a good caring vet after all. Luckily I don't have to live in SF. This is huge problem when I can't have a doctor for my animal let alone myself. Santa Fe used to be a forgiving place for people and animals. No more. Will not live... read full review